Hybrid Project Manager

Posted 6 days ago

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About the role

  • Project Manager at Q2 overseeing deployment of Risk & Fraud Management Software Solutions. Managing large customer relationships and ensuring successful application configuration and support.

Responsibilities

  • Partner with customers to understand business requirements and expectations
  • Design and execute project plans and documentation to deploy Q2 solutions
  • Direct project resources to complete tasks in a timely manner
  • Work closely with the customer and team to problem solve issues that arise
  • Track status and provide updates in relation to the overall implementation process in a manner befitting our largest/most complex customers
  • Train and educate customers on the product and configuration options

Requirements

  • Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent related work experience.
  • Experience managing large and complex customer relationships, corresponding with executive-level customer contacts
  • Project Management Methodology exposure preferred (PMP or PMI)
  • Familiarity with enterprise software deployment architecture and methodologies
  • Ability to organize and execute multi-facet software deployments
  • Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint
  • Capable of assessing project risks and mitigations
  • Ability to convey technical concepts to business-oriented banking project teams and interact with technical internal resources
  • Strong written and oral communication skills with excellent people and teamwork skills
  • Ability to remain calm, diplomatic, and cooperative under stressful conditions
  • Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
  • Financial Services and enterprise software experience preferred
  • This position requires fluent written and oral communication in English.
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits

  • Health & Wellness
  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs – “You Earned it”

Job title

Project Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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