Hybrid Customer Marketing Programs Manager

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About the role

  • Customer Marketing Programs Manager responsible for driving customer adoption and revenue expansion at digital banking company. Collaborating with various teams to execute lifecycle programs and improve customer experience.

Responsibilities

  • Develop and execute product marketing and distribution programs tailored to targeted channels and customer segments.
  • Create and implement marketing strategies, assets, and campaigns for partners, including resellers, system integrators, VARs, OEMs, and others.
  • Champion and evangelize product distribution objectives within the organization and across partner networks.
  • Design and manage partner-focused events, conferences, webinars, and meetings to strengthen engagement and drive alignment.
  • Collaborate with digital marketing teams to tailor online promotional efforts and messaging for specific channel partners.
  • Establish and implement KPIs and metrics to evaluate the effectiveness of channel programs and quantify revenue impact.
  • Oversee day-to-day execution of channel marketing initiatives, ensuring consistency, quality, and performance optimization.
  • Work closely with sales, product, and partner teams to align marketing initiatives with business goals.

Requirements

  • Typically requires a bachelor’s degree in marketing, Business, or a related degree and a minimum of 2-4 years of related experience
  • 2+ years of experience in channel marketing, partner marketing, or related roles within a B2B or tech environment.
  • Strong understanding of partner ecosystems including resellers, VARs, OEMs, and distributors.
  • Proven ability to design, execute, and optimize multi-channel marketing programs.
  • Excellent communication, project management, and stakeholder management skills.
  • Ability to work cross-functionally in a fast-paced, collaborative environment.
  • Experience with marketing automation, CRM systems, and analytics tools is a plus.
  • This position requires fluent written and oral communication in English.
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits

  • Health & Wellness
  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs – “You Earned it”

Job title

Customer Marketing Programs Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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