Manager in Oracle consulting at PwC, leading teams and delivering strategic solutions for Guidewire applications. Overseeing ITIL processes and mentoring junior staff across multiple locations.
Responsibilities
Provide functional solutioning for Guidewire Suite applications
Manage ITIL Processes and track SLAs
Lead proposal development efforts
Focus on strategic planning and mentoring junior staff
Oversee contracting processes
Deliver quality deliverables
Lead and manage client accounts and teams
Develop and implement solutions for complex problems
Requirements
Bachelor's Degree
5 years of experience
Managing ITIL Processes and tracking SLAs
Providing solution strategy and AES delivery
Full lifecycle ERP Projects / Delivery Management experience
Project Management experience in a consulting / IT Services environment
Experience in Implementation, Rollouts and major experience in Managed Services
Prior experience as Project Lead / Manager is must
Experience in leading Managed Services project
Client interaction with leadership level and manage multiple clients
Utilizing ITIL Incident and Problem management
Leading proposal development efforts
Focusing on AES and improving business processes
Developing solutions for P&C Industries
Identifying and addressing client needs
Leading global teams and mentoring junior resources
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