Dock Experience Manager overseeing operations and member experiences at Freedom Boat Club locations. Managing dock staff and maintaining fleet condition for member satisfaction.
Responsibilities
Hire, train, and supervise all dock level personnel
Ensure all dock staff have proper certifications and up-to-date training
Develop monthly dock staff schedule and manage payroll
Travel to locations within the district to support employees
Maintain a cooperative team attitude with supervisors and fellow employees
Correspond with members on location related issues
Ensure fleet condition is up to brand standards
Create and execute a weekly cleaning and maintenance schedule
Requirements
High school diploma or equivalent
Associate’s or Vocational degree
Must be at least 21 years of age
Valid driver’s license
Strong verbal and written communication and people skills
Managerial and diplomacy skills
Organizational skills and attention to detail
Proficient in Microsoft Office Suite or related software
Benefits
Health insurance
401k (up to 4% match)
Paid vacation
Health Savings Account (with company contribution)
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