About the role

  • Dock Experience Manager overseeing operations and member experiences at Freedom Boat Club locations. Managing dock staff and maintaining fleet condition for member satisfaction.

Responsibilities

  • Hire, train, and supervise all dock level personnel
  • Ensure all dock staff have proper certifications and up-to-date training
  • Develop monthly dock staff schedule and manage payroll
  • Travel to locations within the district to support employees
  • Maintain a cooperative team attitude with supervisors and fellow employees
  • Correspond with members on location related issues
  • Ensure fleet condition is up to brand standards
  • Create and execute a weekly cleaning and maintenance schedule

Requirements

  • High school diploma or equivalent
  • Associate’s or Vocational degree
  • Must be at least 21 years of age
  • Valid driver’s license
  • Strong verbal and written communication and people skills
  • Managerial and diplomacy skills
  • Organizational skills and attention to detail
  • Proficient in Microsoft Office Suite or related software

Benefits

  • Health insurance
  • 401k (up to 4% match)
  • Paid vacation
  • Health Savings Account (with company contribution)
  • Wellbeing program
  • Product purchase discounts

Job title

Dock Experience Manager

Job type

Experience level

SeniorLead

Salary

$41,600 - $72,200 per year

Degree requirement

Associate's Degree

Location requirements

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