Delivery Manager responsible for managing client deliveries and ensuring project success at Compass UOL. Collaborating with teams to streamline processes and communication for operational efficiency.
Responsibilities
Strengthen relationships with client managers and leadership, acting as a point of connection between areas.
Clearly communicate the team's strategy in line with company direction.
Provide early visibility to the executive team on critical situations or potential risks.
Manage selection, allocation, and movement of personnel; support training, career development, recognition, promotions, time off, vacations, budgeting, and participate in offboarding and termination decisions.
Monitor and keep information up to date on projects, allocations, vacations, vacancies, and time tracking in Compass UOL's official tools.
Ensure execution of team rituals and processes.
Ensure that culture, communication, guidelines, processes, and corporate governance are followed by all direct reports.
Be accountable for the smooth running of operations.
Requirements
Previous experience managing delivery, projects, services, or operations in a technology context.
Strong ability to build relationships with internal and external stakeholders.
Strategic vision and ability to lead teams and projects efficiently with a results-oriented focus.
Knowledge of management tools, team monitoring, and financial control.
Ability to handle multiple priorities, mitigate risks, and resolve problems.
Leadership profile, clear communication, and orientation toward processes and governance.
Availability to work in a hybrid model in São Paulo
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