Transition Manager supporting the on-boarding of new Pension Risk Transfer clients for Prudential. Leading the on-boarding process and interacting extensively with clients, advisors, and partners.
Responsibilities
Presenting and managing the on-boarding timeline with our external partners (client, advisors, prior recordkeepers, and actuaries) and internal partners (New Business, Marketing, Contracts, Pricing, PSC, PRU, Tax, etc.) to achieve a flawless transition
Issues Welcome Kit packages to each retired and deferred annuitant which provides key pieces of information that an annuitant needs to begin their experience with Prudential
Logging, tracking, and following open issues to resolution including confirming task owner and establishing target dates
Partnering with Data Specialists on data needs and provision clarification for Technical Specialists and then communicating those needs to the client / broker for a successful on-boarding data load effort and creation of claims summary
Obtaining CAR forms, W-9 forms, completing Schedule As, and other miscellaneous requirements from clients during the transition
Requirements
BS degree or equivalent work experience
5+ Years of Experience with Retirement Products and/or relevant Project Management experience
Demonstrated ability to lead and influence others
Successful communication skills / comfortable interacting with clients at various levels
Attention to detail
Self-motivated and proactive
Benefits
Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO), and leave of absences, such as parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.
Job title
Transition Manager, Pension Risk Transfer – Hybrid
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