Premium Manager responsible for executing High End field programs with wholesalers. Requires strong sales experience and the ability to drive market initiatives in Phoenix, AZ.
About the role
- Revenue Cycle Manager responsible for managing billing, collections, and revenue cycle functions at Denver Health. Leading a team toward achieving key performance indicators and strategic goals.
Responsibilities
- Manages the day to day operations that contributes to the capture, resolution, and collection of revenue
- Responsible for managing the day to day activities of the organization as they relate to revenue cycle functions which include; billing, insurance follow up, denial management, collections, cash posting, customer service, charge entry/corrections, supervision of vendors, and accounts receivables
- Works with the Director of Hospital and Physician Business Services on revenue cycle performance to meet strategic goals and provide analytical analysis
- Develops strategic plans and programs for the revenue cycle unit and ensures that goals and objectives of the unit are properly defined and clearly established
- Monitors timeliness and effectiveness of department activities, ensuring that outstanding insurance accounts receivables, patient accounts and bad debt are on target to meet monthly/yearly Key Performance Indicators
- Delineates, defines, and streamlines its various functional activities, thereby ensure its effectiveness in maximizing the utilization of both asset and people resources
- Oversees personnel by selecting talented, competent, conscientious supervisors and other employees
- Development of supervisors and other department personnel
- Ensures that prospective employee standards are aligned with Denver Health's core values
- Coordinates communication between patient access, medical records, UM, coding, EHS and other departments as necessary
Requirements
- Bachelor's Degree Required
- 1-3 years supervisory or lead experience Required
- 7-9 years Revenue Cycle experience Required
- Strong knowledge of hospital and physician billing and compliance related to payer specific guidelines
- Strong background in financial management and knowledgeable of federal/state laws and requirements relating to healthcare management
- Strong analytical skills and adept in interpreting strategic vision into an operational model
- Flexible and adaptable to change and capable of guiding direct reports in initiating various management initiatives
- An effective communicator at all levels in the organization, with strong oral, written and persuasive skills
- Strong managerial competencies in the areas of leadership and team development, managerial coaching and mentoring and situational assessment skills
- Superior judgment, negotiation and decision-making skills
- Strong ethics and a high level of personal and professional integrity
- Working knowledge of various billing/collections systems (Epic preferred)
- Proficiency in Microsoft Office Suite
- Working knowledge of various imaging systems
- Working knowledge of Payer Websites
- Knowledge of insurance verification systems
Benefits
- Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
- 100% paid parental leave up to 6 weeks
- Immediate eligibility for retirement plans with employer contribution up to 9.5%
- Generous medical, dental, vision plans in addition to employer paid disability and life insurance
- Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
- Free RTD EcoPass (public transportation)
- Childcare discount programs & exclusive perks on large brands, travel, and more
- Tuition reimbursement & assistance
- Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
- Professional clinical advancement program & shared governance
- Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
- National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
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