Field Service Engineer focusing on mammography imaging systems. Involved in installation, troubleshooting, and repair of advanced imaging technology across the Eastern region of the United States.
About the role
- IT Service Technician role focused on hardware management and support for Prosystems IT clients. Responsibilities include installation, maintenance, and troubleshooting of IT hardware in various locations.
Responsibilities
- Support and coordination of rollout projects
- Installation, relocation and dismantling of hardware
- Troubleshooting and technical maintenance of hardware and software
- Maintenance through regular checks, preventive servicing and updates of hardware and software systems
- Administration of telephony, printer management and specialized hardware
- Assistance with fault resolution
- Fault analysis remotely and on-site at customer locations
Requirements
- Vocational training in an IT-related field desirable but not required
- Career changers (m/f/d) welcome
- Driving licence (Class B) required
- Experience in logistics is an advantage
- Experience in IMAC/R (Install, Move, Add, Change/Remove) environments
- Knowledge of Windows administration is an advantage
- Knowledge of Client Management Console desirable
- Willingness to travel
- Strong service orientation and teamwork skills
- Willingness to work on assignments at customer sites
- Good German communication skills
Benefits
- 30 days of vacation
- Flexible working hours
- Company pension plan
- Training and development opportunities
- Deutschlandticket (public transport pass)
- JobRad (company bike program)
- Urban Sportsclub membership
- Company events
- Employee perks and discounts
- Open and inclusive work culture
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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