Field Service Representative assisting customers with installation, maintenance, and repair of diagnostic systems. Supporting labs by providing high - quality customer service and solutions.
About the role
- Field Service Engineer executing service work on motors and generators. Working onsite to enhance customer operations and troubleshoot technical issues for optimal service delivery.
Responsibilities
- execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines.
- plan and execute work on a first-time right approach with customers.
- working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
- performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
- preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
- troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Requirements
- 0-2 years experience in electrical maintenance, motors and generators service.
- Basic knowledge of electrical measurement tools, insulation testing equipment, vibration measurement tools, and mechanical maintenance practices.
- Bachelor's degree in Electrical Engineering, or related field.
- ability to communicate in Thai and English.
- valid driving license and are willing to travel to customer sites when required.
Benefits
- safe, fair, equitable and inclusive working environments
- opportunities to contribute to a healthier and more prosperous world
- our benefits, reward and development programs encompass a wide array of offerings
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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