Cisco ISE Network Engineer working on innovative network design and operations for a leading IT Services organization. Responsible for supporting complex multi - service networking solutions.
About the role
- Warranty & Repair Administrator managing warranty and repair claims for customers of Proponent. Liaising with vendors and internal teams to ensure claims are processed efficiently.
Responsibilities
- Liaise between customers, vendors, and internal teams for warranty and repair claims
- Investigate, resolve, and respond to customer inquiries
- Handle intake and processing of new claims
- Explain warranty conditions and procedures to customers
- Process and reconcile claim settlement paperwork
- Investigate unsettled and short paid claims
- Record and administer systems for parts returns and inspections
Requirements
- High School Diploma
- 1-5 Years of Related Work Experience
- B2B Customer Service Fundamentals
- Proficient with ERP Software and Salesforce or Similar CRM Application
- Advanced Data Entry
Benefits
- Employee Stock Ownership Plan
- Medical, Dental, Vision
- 9 paid holidays
- Dedication to work/life balance
- Engaging and active work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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