IT Support Engineer delivering first - and second - line software support for clients in a hybrid environment. Joining a leading international technology company involved in diverse sectors.
About the role
- Application Support Specialist providing functional support for internal applications at a tech-driven financial institution. Engaging in process optimization, collaboration, and AI tool adoption.
Responsibilities
- Brindar soporte funcional y operativo para aplicaciones internas (aplicaciones web, flujos de trabajo, Power BI).
- Configurar y mantener aplicaciones internas (.NET / IIS / WordPress).
- Trabajar en estrecha colaboración con los usuarios internos para comprender los procesos y proponer mejoras.
- Participar en iniciativas de digitalización y automatización de procesos.
- Apoyar la adopción de herramientas basadas en IA (Copilot, asistentes, automatizaciones).
- Coordinar con los equipos de TI y proveedores externos.
- Crear documentación, guías de usuario y brindar capacitación a los usuarios.
- Realizar pruebas funcionales antes de los lanzamientos a producción.
- Crear informes y paneles en Power BI.
Requirements
- Nivel avanzado de inglés (B2+ / C1) — imprescindible.
- Más de 4 años de experiencia en soporte de aplicaciones, análisis funcional o roles similares.
- Experiencia trabajando en entornos corporativos estructurados.
- Fuertes habilidades analíticas y una mentalidad centrada en el usuario.
- Conocimientos generales sobre el funcionamiento de las aplicaciones web (no se requiere programación avanzada).
Benefits
- Puesto presencial en Montevideo
- Horario fijo: 10:00 - 19:00
- Contrato indefinido
- Participa en proyectos de transformación digital, automatización e inteligencia artificial
- Ambiente de trabajo colaborativo y estable
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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