Help Desk ICT role providing 1st level support for applications and hardware at Prometeia in Bologna. Focused on managing support services for on-site and remote staff.
Responsibilities
Supporto di 1° livello sugli applicativi e del parco hardware aziendale
Gestione del servizio di supporto per personale in sede e fuori sede da remoto
Raccolta di segnalazioni e gestione richieste di carattere informatico
Requirements
Diploma o laurea in discipline tecniche informatiche
1-2 anni di esperienza lavorativa nella funzione ICT
Buona conoscenza della lingua inglese e preferibilmente di una seconda lingua straniera
Ottime capacità di diagnosi e problem solving
Attitudine al lavoro di gruppo
Benefits
Welfare Plan attivo dal 2015
Formazione continua con un medio di 11 giorni di formazione all'anno
Smart working basato sulla fiducia
Premio per segnalazione di candidati
App Pr(Home)teia per la gestione degli ambienti di lavoro
IT Infrastructure Manager responsible for developing next generation infrastructure solutions at ERC Pathlight. Collaborating with IT teams to enhance efficient and reliable IT systems.
Lead enterprise architecture governance processes at Insulet, managing technology portfolio and driving strategic initiatives. Collaborate with IT and business units to enhance standards and practices.
Junior IT Support helping with system administration for employees at Heimdal, a cybersecurity company. Responsibilities include troubleshooting and onboarding new staff while working hybrid in Bucharest.
IT - Help Desk Agent at OMEXOM supporting IT operations and user assistance. Engaging with MS Windows Servers and providing first - level support for internal colleagues.
Enterprise Architect at PayPal shaping technology solutions and guiding technical leadership across the organization. Collaborating closely with product, engineering, and business leaders to drive strategic priorities.
Patient Visit Specialist supporting visit closure activities at Presbyterian Healthcare Services. Guiding patients through care processes with a focus on coordination and exceptional service.
Providing operational leadership for IT support operations to ensure high - quality service delivery. Leading IT support activities and continuously improving processes at TMEIC Corporation.
IT Support Specialist at Snorkel AI providing Tier 1/2/3 support and leading SOC2 compliance in a tech - forward environment. Responsible for system health, automation, and user support.
Technical Customer Support Specialist assisting customers via live chat and email. Joining a growing team at Oxylabs, focusing on customer service excellence in web data gathering.