Customer Application Engineer supporting enterprise customers on Progress Sitefinity. Troubleshooting technical issues and collaborating with product and engineering teams.
About the role
- Director of Enterprise Applications Engineering leading Salesforce engineering organization at Progress. Propelling business forward by managing engineering teams and implementing organizational improvements.
Responsibilities
- Lead, coach, and elevate a globally distributed Salesforce engineering organization
- Assess the current team structure, capabilities, practices, and tech stack, and rapidly develop and implement an organizational and execution improvement plan
- Partner closely with the Enterprise Application Architect and Product organization to simplify the quote-to-cash landscape
- Collaborate with key business stakeholders to understand strategic challenges and requirements
- Implement modern engineering practices including coding standards, CI/CD, test automation, documentation, code review discipline, and release management excellence.
- Manage external contractors and consulting partners to ensure adherence to Progress engineering standards
- Drive clear ownership, work breakdown, and execution plans that turn architecture and strategy into shipped outcomes.
- Instill transparent delivery rituals — including capacity planning, burn-down visibility, sprint/feature commitments, and delivery health reporting.
- Build a culture of continuous improvement, urgency, accountability, and technical pride.
- Stay current with Salesforce platform innovations, industry trends, and emerging technologies to proactively identify opportunities for improvement and modernization.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred
- 8-10+ years of hands-on engineering leadership experience, including managing Salesforce engineering or platform delivery teams.
- Proven experience transforming underperforming teams into highly accountable, high-output engineering organizations.
- Demonstrated success implementing DevOps practices, CI/CD pipelines, branching strategies, testing frameworks, and code quality standards in a Salesforce environment.
- Strong track record of delivering complex, cross-functional initiatives involving CPQ, integrations, and downstream quote-to-cash systems.
- Experience leading globally distributed teams, including offshore models, with clear structure and execution discipline.
- Ability to partner with architecture to translate long-term vision into incremental modernization steps and near-term wins.
- Familiarity with Agile/Scrum delivery models, capacity planning, and engineering metrics (velocity, defect rates, predictability, etc.).
- Salesforce certifications such as Application Architect, System Architect, or CPQ Specialist are highly desirable.
Benefits
- Competitive remuneration package
- Employee Stock Purchase Plan Enrolment
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave
- Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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