About the role

  • Digital Account Manager responsible for generating new business and leading consultative sales at ProfileTree, a Belfast-based agency. Collaborating across teams to deliver website projects and digital services.

Responsibilities

  • Proactively generate new business through cold outreach across email, phone, video and other suitable platforms
  • Lead consultative sales conversations focused on website projects and digital services including SEO, content and digital strategy
  • Confidently discuss website structure, UX, CMS platforms, SEO and performance with prospects and clients
  • Produce clear, structured proposals and scopes of work
  • Manage client relationships from first contact through onboarding and ongoing growth
  • Work closely with Web, Strategy and Client Services teams to ensure smooth delivery
  • Maintain accurate pipeline and activity records in our CRM

Requirements

  • Minimum 1 year's experience in business development, account management or a client-facing role, ideally within a digital or agency environment
  • Proven experience selling website projects and/or digital marketing services
  • Strong understanding of how websites generate leads, including SEO fundamentals
  • Confident communicator across phone, email and video, including recording outreach videos
  • Ability to take a client brief, build structured proposals and manage expectations from first call through to delivery
  • Experience using a CRM to manage pipeline accurately
  • Highly organised, proactive and commercially driven
  • Working knowledge of WordPress (desirable)
  • Exposure to Google Analytics, Search Console or SEO tools (desirable)
  • Previous agency experience (desirable)

Benefits

  • 33 days’ annual leave (pro-rata)
  • Additional day’s annual leave for each year of service (uncapped)
  • Hybrid role
  • Staff development
  • Regular team events and activities

Job title

Digital Account Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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