Manager of Regional Risk Management for Eastern Alliance, overseeing risk management activities and profitability objectives. Leading a team and developing key client relationships with a focus on workers' compensation.
Responsibilities
Execute supervisory functions of the Regional Risk Management Unit, providing leadership, technical guidance and direction (team members and strategic partners) on risk management procedures, Company policies and standards.
Develop and manage the regional expense budget.
Communicate and collaborate directly with the regional management team and other leaders within Risk Management regarding the internal/external delivery of services.
Manage return-to-wellness initiatives by working collaboratively with agents, clients, claims, and underwriters to actively promote our ecovery® strategies.
Develop and execute service plans to reduce policyholder loss exposure, improve Company profitability and aid in client retention by thoroughly evaluating a client’s facilities and needs.
Prescreen selected new business submissions, including site visits and inspections; communicate via verbal and written processes to Underwriting to aid in risk selection.
Independently prioritize, execute and document risk management activities according to Company standards for an assigned book of business.
Facilitate and create a team environment within the unit and with other departments; runs regular unit meetings.
Complete annual state reports for the Region, facilitates regulatory agency audits, and ensures that the Company services meet any applicable state requirements within the region.
Identify and coordinate external presentations that provide the Company with positive public relations.
Requirements
Bachelor’s degree required, preferably in occupational safety or related field.
Eight years of progressive occupational safety and health experience, five of which with a focus in workers’ compensation.
Prior supervisory/management and leadership experience that includes transferrable knowledge and skills required, preferably in the insurance industry.
Advanced degree and/or professional designation/certification (CSP and/or ARM) strongly preferred.
Must meet any state provider qualifications for assigned territories.
Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
Proficiency in Microsoft Office computer applications including Word and Excel.
Analytical ability, in order to analyze and interpret information; and make profitable decisions about risks.
Attention to detail in processing information, establishing priorities, and expense management.
Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
Ability to assess the urgency and importance of a situation and take appropriate action.
Requires the exposure to various manufacturing, industry and business environments where certain requirements regarding the use of personal protective equipment may be necessary; the ability to inspect various types of risks and independently evaluate according to company standards.
Ability to communicate effectively and professionally; verbally, in writing, through virtual and in-person presentations with various constituencies and at all levels in and outside of the organization, including agency partners, outside customers and clients.
Demonstrated commitment to ongoing professional development to ensure we are providing our customers with competent and relevant consulting advice.
Self-driven to accept new responsibilities, and work in collaboration or independently to help develop solutions to identified operational needs in support of our overall mission.
Physical ability to climb stairs and ladders; walk long distances over uneven terrain, to reach remote areas during visits to all types of operations.
Must possess a valid driver’s license, the ability to drive long distances to reach client/agency sites and have an acceptable driving record.
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