About the role

  • IT Operations Specialist at Glow25 coordinating with IT service providers and managing IT infrastructure. Supporting Production & Fulfillment with compliance and security standards, ensuring smooth daily operations.

Responsibilities

  • Coordination with the IT service provider & daily operations: As the central point of contact for our managed IT partner, you ensure smooth day-to-day operations.
  • Workplace IT & device management: You handle all daily hardware processes — from orders and returns to inventory — and keep device, inventory, and license data accurate and up to date.
  • Security & compliance support: You help implement and execute our IT and security policies, including audits.
  • Support for Production & Fulfillment: You assist our Production & Fulfillment team with access management and system updates, and are available on-site when tasks cannot be resolved remotely.
  • Internal documentation & enablement: You maintain our IT documentation and self-service guides and support the rollout of new tools and security improvements.

Requirements

  • You have experience in IT operations or workplace IT, ideally in a growing or remote-first company.
  • You are comfortable working with SaaS tools, MDM platforms, and SSO setups.
  • You work in a structured, detail-oriented way and reliably follow processes.
  • You communicate clearly and strike a good balance between user needs and security requirements.
  • You can occasionally provide on-site support in Berlin when needed.

Benefits

  • Flexible work that fits you. Work when and where you’re most productive — with flexible hours and smart time tracking.
  • Home office — done right! We equip you with a one-time €500 allowance to set up your ideal home office.
  • Glow Card — your monthly perk. €50 credit each month: shop, enjoy, smile — that’s €600 per year on top.
  • Learning is part of our culture. Whether through Glowcademy, learning time, or personal development support — we invest in you, not just in numbers.
  • Let’s Glow! 40% discount on our entire product range — yes, really everything.
  • Time off? Take it. 30 days of vacation + 1 personal holiday + up to 10 days unpaid leave when you really need to unplug.
  • New Year’s Eve is also a day off on top!
  • Stay healthy. With our company health plan you can get up to €600 per year back for extras like eyewear, alternative practitioners, or dental cleanings.
  • We also take care of the future. After the probation period, there’s a €600 contribution to your pension plan — and if you contribute yourself, we’ll add another 20%.
  • Exclusive perks just for you. Through our corporate benefits platforms you’ll get discounts and goodies from great partners.
  • Team spirit to go. Our Glow25 merch is more than just clothing — it shows you’re part of something special.
  • A culture that truly shines. For five consecutive years we’ve been recognized as a Top Company on Kununu — a real testament to our strong, positive, and lived culture.

Job title

Workplace IT & Security Specialist – all genders

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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