Digital Operations Lead part of the leadership team driving digital transformation for a kitchen brand. Overseeing AI-based systems and operational processes Integrating automation tools and analyzing workflows in Stuttgart.
Responsibilities
You are part of our leadership team and drive our digital transformation.
AI-powered ordering system: build an intelligent, automated ordering process.
AI-based customer service system: co-develop a new, scalable support system.
Integrate AI applications and automation into our core processes (n8n, Make, PowerAutomate, LLMs).
Further develop and seamlessly connect the system landscape (JTL-Wawi, Shopify Plus, MS365).
Analyze, simplify and automate processes – together with the teams.
Prepare KPIs, expand control instruments and help shape the operations strategy.
Requirements
Experience in IT, e-commerce or D2C environments – you understand how online retail works.
Solid understanding of software architecture, APIs, ERP systems and system integration.
Hands-on with automation tools (n8n, Make, PowerAutomate) and AI applications (ChatGPT, Claude & others).
Analytical, pragmatic, independent – you think in solutions and implement them.
Fluent in German and English.
Benefits
Make an impact, not just maintain: Shape future-ready structures and work directly with executive management.
Learn & grow: Mentoring, training opportunities and an in-house library (online & offline) support your development.
Stay flexible: Office in the heart of Stuttgart, flexible working hours and the option to work from home – including full IT equipment for your home office.
Fit & healthy: Access to sports and wellness offerings, a health budget and an employer-funded Deutschlandticket.
Strong together: Open team culture, monthly events, short decision-making paths – and office dogs that always lift the mood.
Extras on top: Our products for you, discounts for family & friends and additional corporate benefits.
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