Help Desk Specialist providing technical support to credit union staff and members. Installing systems, troubleshooting issues, and ensuring help desk operations with a focus on service.
About the role
- Workday Compensation IT Specialist analyzing business requirements and configuring Workday platform. Supporting HR teams with integrations and providing expertise in HCM functionalities.
Responsibilities
- Analyze and create detailed business/functional/technical requirements and specifications
- Configure the Workday platform including integrations development
- Support testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and developing enhancements
- Perform day-to-day Workday production support and serve as subject matter expert for assigned HCM integrations
- Collaborate and frequently lead company customers, staff members, IT colleagues, and other stakeholders in defining detailed customer requirements and system interfaces
- Provide technical leadership on one or more projects; expected to give direction to both PPG employees and contract resources
- Propose innovative technical solutions and provide and recommend data security solutions as necessary
Requirements
- Degree in Information Systems Management, Computer Science, a related discipline, or equivalent experience or equivalent technical training
- Minimum 2 years’ direct, hands-on experience with Workday Business Processes, system configuration, and implementation for HCM and Advanced Compensation
- Minimum 1 year experience developing new and modifying existing reports and integrations from Workday to internal and external systems
- Must be proficient with the following Workday technologies: Calculated fields, Custom Reports, EIB’s, Document Transformation, Workday Studio, Web Services, PICOF’s
- Ability to work closely with 3rd party vendors to define system requirements and troubleshoot issues with existing integrations
- Strong analytical and conceptual skills
- Ability to manage application design expectations and project priorities
- Ability to act as an effective team member
- Ability to mentor and direct others and that you have done so on multiple projects, some of which are outside the area of immediate expertise
Benefits
- Opportunity to work partially from home (2 days home office per week)
- 25 days of vacation + 2 PTO days
- Pension/health insurance contribution
- Childcare allowance benefit
- Meal vouchers
- Cafeteria system
- Multisport card
- Professional development plans
- Training and learning courses
- Diverse career development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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