Handling inquiries in customer service area at Solventum, managing account issues and customer support operations. Collaborating with healthcare leaders to tackle complex challenges.
About the role
- Operations Administrator overseeing essential operational aspects and collaborating with multiple teams. Engaging in administrative support, vendor management, and customer relationship management.
Responsibilities
- Collaborate with sales representatives, operations team, vendor partners, project managers, and coordinators
- Establish and maintain effective relationships with customers
- Assist in the contract review and approval process
- Facilitate the credit approval process
- Obtain documentation for vendor setup
- Work with clients on lease extensions
- Coordinate lease transferals
- Facilitate federal and state submissions
- Prepare lease extension documents
- Manage ReRent invoices
- Provide administrative support for sales and operations
Requirements
- Experienced in customer service
- Exceptional written and verbal communication skills
- Demonstrated ability to provide outstanding customer service
- Strong work ethic and positive attitude
- Strong organizational and administrative skills
- Competency in Microsoft applications including Word, Excel and Outlook
- Ability to stay organized while navigating multiple applications
- Bilingual in Spanish a plus
Benefits
- Health insurance
- 401(k) Retirement Plan with Company Match
- Company Paid Life Insurance
- DailyPay
- HSA
- FSA
- EAP
- Pet Insurance
- 10 days + 2 half days company-paid holidays
- Wellness resources
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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