Alternatives Content Management Analyst developing and maintaining sales content for Mercer. Driving operational excellence and collaboration across teams with a hybrid work arrangement.
About the role
- Business Analyst supporting management of B2B digital channel, structuring processes and connecting involved teams. Evaluating profitability and operational impacts to improve the efficiency of the channel.
Responsibilities
- Act as a Mid-level Business Analyst supporting the management of the B2B digital channel, structuring and standardizing processes, monitoring site operations and coordinating the areas involved.
- Evaluate profitability, pricing dynamics and the commercial impact of initiatives for the B2B digital channel, ensuring alignment with business strategy.
- Monitor and interpret the channel's commercial indicators, identifying deviations and opportunities for improvement.
- Support the website's evolution by tracking enhancements, validating rules and ensuring adherence to the business model.
- Organize and maintain the channel's operational flows, including catalog governance, commercial terms and sales parameters.
- Assess commercial and operational impacts of channel requests, proposing adjustments to rules and flows when necessary.
- Identify opportunities for efficiency and scalability, proposing optimizations to the channel's processes and routines.
Requirements
- Bachelor's degree in Business Administration, Economics, Accounting or Engineering.
- Experience in process analysis and commercial metrics.
- Knowledge of digital tools and Excel.
- Previous experience with digital channels, preferably B2B.
- Familiarity with technology products (desktop computers, laptops, tablets).
- Experience with e-commerce platforms or digital tools.
- Experience analyzing purchasing behavior in B2B environments.
Benefits
- Health and dental plans
- Zenklub: health and wellbeing platform, including psychological care
- Casa da Saúde: medical and dental consultations, plus clinical exams
- Wellhub
- On-site cafeteria
- Pharmacy discount
- Medical Emergencies: agreement with the health plan for home or telephone care
- Semi-flexible working hours
- Hybrid work
- Childcare assistance and maternity kit
- Discounts at Universidade Positivo (UP) — for employees and dependents
- Saber Mais: Professional Development portal
- Discounts at Colégio Positivo for employees' children
- PPR (profit-sharing / performance bonus)
- Good Card: voucher accepted at over 130,000 establishments
- Life insurance
- Payroll-deductible loan
- Private pension plan
- Transport allowance or parking
- Parceiro Positivo: site with discounts on our products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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