About the role

Network Analyst responsible for managing LAN, WAN, and Wi-Fi networks at CIEE. Ensuring operational efficiency and security in network infrastructure for a non-profit organization.

Responsibilities

Administer and maintain network environments (LAN, WAN and Wi‑Fi);
Monitor network performance, availability and infrastructure capacity, identify bottlenecks, and ensure operational efficiency;
Respond to critical incidents and perform advanced troubleshooting;
Design and implement secure, scalable network solutions;
Manage and configure firewalls, VPNs and access controls;
Develop projects to improve network systems, analyzing existing systems and evaluating new solutions;
Deploy and advance monitoring and automation tools;
Ensure up-to-date technical documentation and adherence to best practices;
Serve as a technical reference for the team, applying expertise and quality standards;
Document network architecture, processes and procedures;
Keep the network management system updated;
Guide users on the effective use of the network services and applications deployed within the Institution;
Manage, through specialized software, all available tools and provide data to update the management information system;
Interact with vendors and carriers, monitoring service SLAs;
Evaluate technologies and solutions for expansion and modernization;
Install and configure switches, routers and firewalls;
Perform firmware updates and security patches;
Support integration projects with cloud environments;
Monitor and manage budgetary expenses, supporting and informing area supervision about any variances.

Education: Bachelor's degree in IT or a related field;
Experience: prior experience in similar roles;
Specific knowledge: solid experience in corporate network administration;
Strong experience with wireless environments;
Advanced knowledge of protocols (TCP/IP, QoS, BGP, OSPF, VLAN, MPLS, SD‑WAN routing, etc.);
Knowledge of DHCP and DNS routing; certifications a plus;
Knowledge of automation tools (advantage: experience with Python);
Experience with equipment: switches, firewalls and Wi‑Fi antennas (Avaya, Cisco, UniFi, HP, Intelbras, SonicWall, SonicPoint, Xirrus, etc.);
Background in network security (firewall, VPN, IDS/IPS);
Knowledge of monitoring tools (Zabbix, GMS, UniFi, etc.);
Experience with advanced troubleshooting (Wireshark, NMAP, NTR, etc.);
Preferred: CCNP, CCIE certifications.

Medical and dental insurance – because health always comes first;
Transportation allowance – guaranteed mobility for your routine;
iFood Benefits – quality meals available throughout your day;
Physical (Wellhub) and mental (Wellz) health care – balance and well‑being across all areas of life;
Birthday day off – a special day for you to enjoy as you wish;
Corporate University – continuous learning and development opportunities;
Access to the library – to expand your knowledge and explore new ideas;
SESC membership – access to culture, leisure and quality of life.