Lead AI systems design across SaaS solutions at PointClickCare to innovate healthcare delivery. Drive AI enablement and build scalable solutions for measurable business impact.
Responsibilities
Lead and design AI systems across multiple SaaS solutions following AI Design Patterns.
Define technical standards and reusable patterns for reasoning, tool use, and coordinated action.
Identify and prioritize high-value AI use cases, build scalable AI solutions, and create playbooks and patterns to accelerate implementation.
Transform prototypes into production-ready solutions.
Invest in talent development, equip teams with skills and tools to embed AI across the organization.
Mentor teams and ensure alignment with Responsible AI, security, and regulatory requirements.
Requirements
Experience with model broker patterns, multi-model routing, and serving stacks.
Good understanding of Salesforce Agentforce and Boomi Agentic AI platform capabilities is highly desired.
Mastery in DevOps processes and tools.
Mastery in GITHUB and troubleshooting complex versioning and DevOps issues.
Mastery in Agile methodologies (Scrum/Kanban) to iteratively deliver complex solutions.
Excellent organization, critical-thinking, personal self-management and leadership skills.
Self-starter with the ability to deliver without supervision, influence and motivate other team members.
A continuous learner – enjoy acquiring and sharing knowledge and wisdom with others.
A seasoned great team player and coach to partner with cross-functional teams and other practices like BA, QA & Operations.
Analytical mind that is forward thinking, with an aptitude to solve unique, ambiguous, and complex problems with broad impact.
A great communicator that can easily explain complex ideas, anticipate potential objections and persuade others, often at leadership levels, to adopt a different point of view.
An excellent self-manager, able to handle high pressure situations.
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