Sales Administration Manager coordinating regional sales administration operations. Managing team, ensuring compliance, and monitoring KPIs at Bridgestone Americas in Poland.
About the role
- Director of Sales and Client Experience for Business Banking at PNC, fostering customer satisfaction and driving sales through strategic initiatives. Collaborates with senior leaders and manages change within the business.
Responsibilities
- Collaborates with senior leaders
- Supports the implementation of the business plan and execution of strategic initiatives for a Territory or Business Segment
- Monitors and communicates factors impacting achievement of business objectives, providing transparency and consultation to senior leadership.
- Develops strategies and tactics that proactively create readiness at the front line.
- Responsible for the development of tools and resources to drive consistency in managing sales and customer experience outcomes.
- Utilizes a defined governance process to prioritize strategic initiatives.
- Ensures adequate capacity to support successful execution of business priorities.
- Directs the implementation of a systematic approach to facilitate change management within the business from the perspective of the organization and on an individual level.
- Leads and serves as subject matter resource for heads of products and channels in the line of business.
- May consult and provide subject matter expertise to Bank Operations and Customer Experience centers of expertise.
Requirements
- Experience in driving sales
- Collaborates with senior leaders
- Supports the implementation of the business plan and execution of strategic initiatives for a Territory or Business Segment
- Monitors and communicates factors impacting achievement of business objectives, providing transparency and consultation to senior leadership
- Develops strategies and tactics that proactively create readiness at the front line
- Responsible for the development of tools and resources to drive consistency in managing sales and customer experience outcomes
- Utilizes a defined governance process to prioritize strategic initiatives
- Ensures adequate capacity to support successful execution of business priorities
- Directs the implementation of a systematic approach to facilitate change management within the business from the perspective of the organization and on an individual level
- Leads and serves as subject matter resource for heads of products and channels in the line of business
- Industry experience is typically 8 + years
- Higher level education such as a Masters degree, or PhD is desirable
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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