Consumer Strategy & Operations Manager at Upside overseeing operational excellence across consumer marketing initiatives and driving strategic priorities to actionable plans.
About the role
- Operations Advisor responsible for cash and account reconciliation in Cleveland, OH. Performing critical reconciliation tasks and ensuring compliance with regulatory standards.
Responsibilities
- Performing critical reconciliation and control activities for cash, position and non-custody accounts and transactions
- Reconciling internal demand deposit, suspense and depository accounts
- Ensuring accurate identification of exceptions and appropriate account usage
- Reviewing or reconciling and reporting Mutual Fund Activity and Omnibus Fee Transactions
- Accurately reporting and timely escalation of exceptions
- Managing and monitoring the opening, maintenance, and closure of internal demand deposit and suspense accounts
- Monitoring and decisioning DDA overdrafts
- Identifying and reporting fraud situations
- Generating and distributing management and exception reports
Requirements
- 2+ years of relevant professional experience
- Bachelor's degree (preferred) or comparable combination of education, job specific certification(s), and experience
- Extensive reconcilement experience
- High attention to detail
- Critical thinking skills
- Complex problem-solving skills
- Effective communication skills
- Ability to continually multi-task and re-prioritize
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 8 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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