Operator responsible for executing tasks like raw material handling and labeling in a manufacturing plant. Keeping a safe and organized work environment while complying with procedures.
About the role
- Growth Operations Analyst managing operational tasks for client projects at NoGood. Collaborating across teams to ensure project timelines and compliance.
Responsibilities
- Own project management across all active client engagements — maintaining ClickUp workspaces, sprint structures, task hygiene, and delivery timelines in partnership with growth leads
- Enforce and maintain time tracking compliance across the team in Toggl — building reporting, flagging gaps, and working with leadership to keep data accurate and complete
- Audit and maintain ClickUp spaces on an ongoing basis — ensuring naming conventions, task statuses, and folder structures are consistent and usable across pods
- Build and maintain internal SOPs for project intake, status reporting, and delivery workflows so the team operates from a single playbook
- Serve as the internal point of contact for platform security and access management — owning onboarding/offboarding protocols, permission audits, and SSO/2FA compliance across the tool stack
- Partner with account leads to surface project risks, capacity issues, and timeline slippage before they become client problems
- Support internal reporting on team utilization, project health, and delivery metrics for leadership visibility
- Identify operational inefficiencies and build automations or process improvements to reduce manual overhead (in Make, Zapier, or native platform tooling)
- Act as a connective layer between the Growth Systems & Engineering team and client-facing pods — translating operational needs into system requirements and vice versa
- Contribute to agency-wide compliance posture — ensuring tools, data handling, and access controls meet client and regulatory expectations
Requirements
- 1–2+ years in project management, agency operations, or growth/marketing operations — agency experience strongly preferred
- Proven ability to manage concurrent projects across multiple clients or teams without losing detail or velocity
- Hands-on experience with ClickUp (or comparable PM tools like Asana, Monday) — you know how to build and maintain clean workspace structures, not just use them
- Familiarity with time tracking platforms (Toggl or similar) and the operational discipline to enforce adoption across a team
- Working knowledge of SaaS platform security, access management, and compliance basics (SSO, role-based permissions, offboarding protocols, audit trails)
- Technical fluency — you can navigate APIs, integrations, and tools without needing an engineer to hold your hand, and you know when to escalate
- Strong communication skills with the ability to hold people accountable without creating friction
- Experience interfacing with clients or supporting account management functions — you understand what client-facing delivery looks like under the hood
- Comfort operating in a fast-moving, ambiguous environment where you often have to build the process and then run it
- Bonus: experience in a growth marketing, performance media, or data-driven agency environment
Benefits
- Earn More, Together: Base Pay + Profit Sharing & Commissions Opportunities
- Health First: Premium Medical, Dental & Vision Coverage
- Flex Work Environment: hybrid at HQ and remote globally
- Set Up Shop: Home Office Stipend
- Recharge Anytime: Unlimited PTO Plan
- Family First: Paid Parental Leave Plan
- Secure Your Future: 401(k) Plan with Employer Matching
- Level Up: Mentorship & Career Growth Support
- Always Be Learning: Access to Top-tier Resources & Industry Experts
- Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite)
- Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans
- Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours
- Grow With Us: Endless Opportunities to Lead & Succeed
- Keep on Shining: Ongoing Employee Development Programs
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