Success Strategy and Operations Manager providing strategic guidance using data analytics for business leaders. Supporting data-driven decision making and cross-functional collaboration in a hybrid workplace.
Responsibilities
Provide strategic guidance to business leaders and support data-based decision making
Build sophisticated analytical models through Tableau
Create and present compelling practical road maps around your findings
Manage the design, development, maintenance, and delivery of forecasting models, metrics, reports, analyses and dashboards
Establish monthly cadenced business reporting and meetings
Partner effectively across various organizations to drive insights for the business
Own and enhance data-sources and data reporting to gain scale and address new requirements
Requirements
5+ years' experience working in business intelligence, analytics, business operations, consulting
A solid understanding of Salesforce and Tableau, with People.ai and Anaplan as nice-to-haves
GSuite presentation building and modeling experience
Experience supporting Customer Success and Professional Service teams with workflow optimization, reporting and analytics, and program management
Experience building and maintaining tools like Gainsight, Salesforce, Outreach, FinancialForce, and/or other Success systems a strong plus
Excellent problem solving, interpersonal, and organizational skills
The ability to prioritize and work on multiple projects cross functionally
Principal Associate enhancing Debit Card issuance process at Capital One. Managing partnerships to improve efficiency and compliance in debit card operations while traveling occasionally to meet vendors.
Leading analytical development and validation for biologics at Oruka Therapeutics. Requires expertise in method validation and regulatory submissions for monoclonal antibodies.
Strategy & Operations Associate working on high - impact projects shaping EV Realty's growth. Collaborating across teams to execute strategic initiatives in the electrification of commercial fleets.
Strategy & Operations Analyst driving high - priority projects for EV Realty's commercial fleet electrification initiatives. Engaging with cross - functional teams to shape strategic partnerships and opportunities.
Head of Operations leading global production and site management for a machinery company. Overseeing teams, standards, and efficiency in automated production solutions.
Vice President overseeing site operations at Vantage Data Centers' North American campuses. Leading operational excellence and team engagement for exceptional service and reliability.
Director of Service Operations managing Fort McKay branch performance and customer relationships at Finning. Championing safety, people development, and operational excellence in complex service environments.
Imagining, selling, and implementing special operations for advertisers at Havas Play. Collaborating on strategic media planning across various formats for effective audience engagement.
Senior Associate in Loan Operations managing cash and position discrepancies between banks for financial clients. Overseeing reconciliation processes and ensuring timely resolution of breaks with teams.