Hybrid Success Strategy and Operations Manager

Posted 3 weeks ago

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About the role

  • Success Strategy and Operations Manager providing strategic guidance using data analytics for business leaders. Supporting data-driven decision making and cross-functional collaboration in a hybrid workplace.

Responsibilities

  • Provide strategic guidance to business leaders and support data-based decision making
  • Build sophisticated analytical models through Tableau
  • Create and present compelling practical road maps around your findings
  • Manage the design, development, maintenance, and delivery of forecasting models, metrics, reports, analyses and dashboards
  • Establish monthly cadenced business reporting and meetings
  • Partner effectively across various organizations to drive insights for the business
  • Own and enhance data-sources and data reporting to gain scale and address new requirements

Requirements

  • 5+ years' experience working in business intelligence, analytics, business operations, consulting
  • A solid understanding of Salesforce and Tableau, with People.ai and Anaplan as nice-to-haves
  • GSuite presentation building and modeling experience
  • Experience supporting Customer Success and Professional Service teams with workflow optimization, reporting and analytics, and program management
  • Experience building and maintaining tools like Gainsight, Salesforce, Outreach, FinancialForce, and/or other Success systems a strong plus
  • Excellent problem solving, interpersonal, and organizational skills
  • The ability to prioritize and work on multiple projects cross functionally

Benefits

  • competitive compensation packages
  • medical coverage
  • unlimited PTO
  • wellness reimbursements
  • Pluralsight subscription
  • professional development funds

Job title

Success Strategy and Operations Manager

Job type

Experience level

Mid levelSenior

Salary

$104,000 - $130,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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