RI
RingCentralCX Systems – Automation Design
CX Systems & Automation Design supporting customer experience challenges at RingCentral. Redesigning workflows and implementing AI - enabled solutions to enhance customer satisfaction.
About the role
- Develop and optimize Plaud's visual identity system that balances aesthetics with performance.
- Create high-impact marketing assets across campaign key visuals, website, email, social media, events, and digital media channels. Direct photoshoots, video productions, and animation projects that elevate our brand storytelling.
- Create compelling visual narratives that explain complex product features in accessible ways. Stay current on design trends and technologies to continuously innovate our visual approach.
- Partner with product, marketing, and sales teams to develop campaigns that drive branding, awareness, and conversion.
- Manage and coordinate the creative and design teams globally, ensuring efficient collaboration across teams and alignment with company goals for on-time project delivery.
- Responsible for the overall planning, progress tracking, resource allocation, and risk management of design projects, ensuring they are executed smoothly and delivered on time.
- Establish and optimize workflows and standards for cross-region teams, ensuring smooth design operations, improving efficiency, and enhancing output quality. Establish guidelines and templates that maintain brand consistency while enabling scale.
- Responsible for evaluating vendor proposals, managing vendor contracts, and ensuring that services and products meet company standards and budget requirements.
Requirements
- Experience in the AI, SaaS, tech, or electronics industry.
- Bachelor’s degree or higher in Design, Marketing, Management, or a related field.
- Experience in brand creative projects, especially in website creatives, brand design, digital design, video creatives, and global design project management.
- Excellent project management skills, capable of handling multiple projects, coordinating resources, and ensuring on-time and efficient delivery.
- Familiar with design process management and workflow standardization to improve team collaboration and efficiency.
- Cross-department and cross-region collaboration experience, capable of working with various departments to ensure the smooth execution of design projects.
- Strong communication skills, able to work effectively with cross-department teams, cross-region teams, and agencies.
- Proficient design skills to provide support and creative guidance.
- Ability to leverage AI to empower creative production.
- Good at using AI tools to improve work efficiency.
Benefits
- Market-competitive compensation
- Global exposure
- Vibrant, creativity-fueled work atmosphere
- Continuous learning and fast career development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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