Incident and Problem Product Manager responsible for enhancing ServiceNow processes at Equinix. Collaborating with teams to drive process maturity and improve customer experience.
About the role
- Growth Product Manager responsible for product-led growth and retention revenue at Platzi. Collaborating with product and engineering teams to improve conversion and retention metrics.
Responsibilities
- Own Retention Revenue and the Free → Paid conversion funnel end-to-end
- Run product-led growth experiments across activation, conversion, retention, and referrals
- Identify and prioritize drop-offs across the Free → Paid journey using behavioral and cohort data
- Define product hypotheses and solutions to address drop-offs, grounded in user insight and business impact
- Write clear user stories and requirements, and align execution with Design and Engineering teams
- Measure impact post-launch, evaluating results against predefined success metrics, and iterate based on learnings
Requirements
- 5+ years of experience in Product Management, with strong Growth or Lifecycle exposure
- Proven experience running experiments that moved core business metrics
- Strong analytical mindset and comfort working with data
- Deep understanding of growth funnels, A/B testing, and experimentation frameworks
- Ability to operate autonomously in a fast-paced, high-ownership environment
- SQL and/or strong analytics tool proficiency (Amplitude, Mixpanel, GA) (Nice to Have)
- Hands-on experience with experimentation platforms (Nice to Have)
- Experience in EdTech, subscriptions, or marketplaces (Nice to Have)
- Experience with freemium or community-driven products (Nice to Have)
Benefits
- 💻 HardwareWith Platzi's help, you will have 100% of the necessary work tools such as a laptop, smartphone, desk, ergonomic chair, monitor, and other accessories.
- 📗 BooksWe provide you with all the books you need to grow professionally on Kindle, and we give you the Kindle too 😉.
- 🐣 Maternity/Paternity LeaveAt Platzi, we believe in gender equity and the importance of parents in the upbringing and care of their children. We make this a reality for new mothers and fathers through extended maternity and paternity leave.
- 💸 Option PoolAll members of the Platzi Team have the opportunity to own a part of Platzi and have company shares.
- 🌴 VacationYou have 15 days of vacation per year regardless of the country you are in, starting from the moment you join the team.
- 💆♂️ Online TherapyWe care about your emotional health by covering the first four online therapy sessions with specialized companies.
- 🌐 Team SyncsAlthough we are in different parts of the world, Platzi teams meet in person during the year to exchange ideas, build, and strengthen bonds.
- 🏖️ Villa PlatziEvery year, the entire team gathers somewhere in the world for a week to meet face-to-face, get to know each other, have interesting discussions, and plan ambitious projects.
Job title
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Tech skills
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