Vice President of Military and Aerospace Customer Engagement at PingWind. Leading strategy and customer engagement for Military and Aerospace programs while managing proposal processes.
Responsibilities
Strategic Growth & Sales Leadership: Define and execute growth strategies, achieving revenue, and pipeline targets within the Military and Aerospace arena.
Customer Engagement & Relationship Management: Establish and deepen relationships with senior federal leaders, program managers, and stakeholders to align company capabilities with mission needs.
Capture & Proposal Management: Oversee the entire lifecycle of opportunities from identification to closure, including leading capture teams and developing winning proposals, white papers, and competitive analyses.
Market Analysis & Intelligence: Monitor defense budget trends, competitor activities, and emerging technological needs to identify new business opportunities.
Requirements
Experience: 20+ years in federal defense business development, capture management, and/or contract management.
Relationships: Deep understanding and existing relationships within the Military and Aerospace arena, service branches (Army, Air Force, etc.), and major defense contractors.
Knowledge: Proficiency in civil and defense procurement regulations (FAR and DFAR), proposal development, and technical knowledge relevant to the company's services (e.g., aerospace, software, engineering).
Clearance: DOD security clearance will be required.
Education: Bachelor’s degree in a technical or business discipline; a Master’s degree is preferred.
Benefits
Eleven Federal Holidays
Paid Time Off accrued each pay period
Parental Leave
Three medical plan choices with generous employer contribution
Dental and Vision Insurance
Company paid Short-Term and Long-Term Disability
Company paid Life and AD&D Insurance
401k with competitive matching and vesting schedule
Continuing education assistance
Short Term / Long Term Disability & Life Insurance
Medical, Dependent Care and Commuter Flexible Spending Accounts
Employee Assistance Program
Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)
529 College Savings Plan
Legal Insurance
Pet Insurance
Job title
Executive Vice President – Military and Aerospace Customer Engagement
Customer Success Manager onboarding and supporting mid - market clients in B2B SaaS. Building relationships and leading adoption strategies for software like Swarmia.
Technical CRM Operations Specialist bridging CRM execution with Data/Product teams for optimization. Managing data integration and automation strategies for gaming experiences at Patrianna.
Customer Success Manager responsible for customer onboarding, adoption, retention, and expansion at Noibu in Ottawa. Building relationships and influencing stakeholders to achieve customer success.
CRM & Loyalty Manager specializing in Scotch & Irish brands at Suntory Global Spirits. Driving customer loyalty strategies and managing omnichannel CRM campaigns with data - driven insights.
Customer Success Specialist managing onboarding and support for customers at Lumerate, a SaaS company. Ensuring effective customer engagement and issue resolution in the biotech and pharma services space.
Client Success Manager driving VALD technology adoption in a clinical setting. Work with clients to ensure effective implementation and support for their VALD systems.
Enterprise Customer Success Manager at Ironclad ensuring customer success and driving adoption of the AI contracting platform. Managing global customer relationships and providing expert guidance on platform functionality.
Customer Success Manager driving product adoption and measurable outcomes for finance teams using AI technology. Managing relationships, providing insights, and ensuring long - term success.
Senior Customer Success Manager at Achievers, driving product adoption and customer engagement. Acting as a trusted advisor to help customers unlock business value from our recognition platform.
Customer Success Manager focusing on post - sale implementation and onboarding for enterprise customers at a privacy startup. Engaging with technical and executive stakeholders for successful deployments.