Release Manager overseeing software release coordination and deployment activities. Collaborating with project teams to manage risks, schedules, and quality throughout the release process.
About the role
- SOC Manager responsible for managing a 24/7 SOC operations team. Leading incident response and ensuring compliance with regulatory requirements at Phoenix.
Responsibilities
- Overseeing the day-to-day operations of a 24x7x365 SOC team
- Leading and managing a 24/7/365 SOC operation (25 people)
- Acting as the primary escalation point for major incidents
- Coaching, mentoring, and developing SOC staff
- Ensuring SLAs are met and driving corrective actions
- Maintaining customer satisfaction through proactive engagement
- Overseeing SOC tools and vendor relationships
- Keeping SOC documentation, processes and playbooks up to date
- Identifying opportunities to improve efficiency, service quality and automation
- Prioritising and managing workstreams and projects
- Ensuring compliance with regulatory requirements
- Managing third-party providers supporting SOC services
- Collaborating with other teams to align SOC with broader strategy
Requirements
- Proven leadership experience
- 5+ years experience managing 24/7 SOC operations
- Hands-on experience with Microsoft Sentinel, KQL, SOAR platforms
- Solid knowledge of the Microsoft ecosystem (Windows, EntraID, Office 365, Azure)
- Skilled in digital forensics, threat intelligence, and incident investigation
- Understanding of current cybersecurity threats, vulnerabilities, and attack techniques
- Experience with ITSM tools and processes
- Excellent analytical, problem-solving, and decision-making abilities under pressure
- Strong communication skills
- Commercial awareness and customer-focused approach
- Positive, can-do attitude with common sense and pragmatism.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Medical Manager CRM at Boehringer Ingelheim leading medical projects and strategies in Belgium. Engaging with health professionals in the Cardio - Renal - Metabolic therapeutic area.
Manager driving engagement and maintaining relationships with agents and branch managers at Allianz Malaysia. Collaborating with marketing teams for campaigns and performance management.
Sales Manager providing servicing for Employee Benefits products at Allianz Life Insurance in Malaysia. Focused on business generation, client relationships, and training intermediaries.
Restructuring Manager supporting insurance portfolios for Zurich Group. Involves identifying market trends, developing buyer relationships, and managing transaction processes with a focus on exit strategies.
Product Economics Manager engaging with local markets to influence product economics and commercial performance in Vodafone Business Group. Analyzing product costs and opportunities for revenue and margin growth.
Assistant Store Manager at DECJUBA creating a personalized customer experience. Supporting leadership and ensuring the team delivers exceptional service at the Mount Lawley store.
Assistant Store Manager leading the largest DECJUBA store in Lambton Quay, NZ. Delivering exceptional shopping experiences and leading the DREAMTEAM to redefine retail excellence.
Manager - Logistics & Warehouse managing inventory, logistics, and warehouse operations for ASSA ABLOY in India. Driving performance across supply chain functions and leading a team of professionals.
Service Center Manager overseeing daily operations in manufacturing facility in Austell, Georgia. Responsible for business development, customer satisfaction, and operational strategies.