About the role

  • Governance Officer supporting compliance and ISO standards at Phoenix, enabling digital transformation through governance frameworks and audits. Collaborating cross-functionally for continuous improvement.

Responsibilities

  • Support the maintenance and development of ISO standards and internal policies aligned to ISO 27001, 9001, 20000, 14001, 22301, GDPR, NIS2 and wider governance frameworks.
  • Conduct internal audits, produce audit reports, track corrective actions, and support process and root‑cause improvements.
  • Assist in recording, investigating, and resolving compliance, security, and data‑breach incidents, maintaining accurate documentation throughout.
  • Work with teams across Phoenix to support compliance needs, contribute to bids and due‑diligence activities, and promote governance awareness.
  • Support the development, testing, and improvement of business continuity and crisis management plans.
  • Monitor regulatory and standards changes, advising on necessary actions and helping to implement updates across the organisation.

Requirements

  • Experience in compliance, audit, governance, legal, or risk‑related roles
  • Ability to interpret regulations, ISO standards, and organisational policies
  • Awareness of ISO 9001, 27001, 22301 and GDPR
  • Understanding of risk identification, mitigation, and security principles
  • Strong ethical standards and professionalism
  • Ability to manage multiple tasks and work proactively
  • Strong written communication and documentation skills
  • Proficiency with Microsoft Office
  • Adaptable and comfortable in a fast‑growing environment
  • A collaborative team player able to support and mentor others

Job title

Governance Officer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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