Director of Steam Turbine Service Engineering at Mitsubishi Power. Leading engineering efforts in service operations and executing repairs for steam turbines.
About the role
- Field Service Engineer responsible for customer relationship management and servicing imaging equipment. Requires travel within specified geography and adherence to regulatory standards in healthcare equipment.
Responsibilities
- Provide exceptional customer service by adhering to customer entitlements and setting clear expectations
- Understand the customer's business and competitive environment; generate service revenue
- Actively participate as a member of the regional work team; improve team processes and identify training gaps
- Seek out opportunities to increase capability and capacity
- Perform all administrative duties within established Philips, State, and Federal regulatory requirements
- Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems)
- Approximately 70% travel across the specified geography is required
Requirements
- 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years of experience in other electromechanical industries
- Diagnostic x-ray and/or cath lab/cardiovascular/image guided therapy equipment experience and multivendor training preferred
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment
- Associate degree in electronics or related field, or equivalent combination of education and above listed experience
- Must be able to work flexible hours based on business needs (i.e., 2nd or 3rd shifts; weekends, on-call; mandatory extra hours)
Benefits
- Health insurance
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
- Generous PTO
- Field service and lead generation incentive bonus plans
- On-call pay
- Company fleet/car
- Training and advancement opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Field Service Technician at Crown Equipment Corporation maintaining and repairing lift trucks for customers. Troubleshooting and performing planned maintenance while supporting customer needs.
Field Service Technician repairing lift trucks for Crown Equipment Corporation, a global leader in material handling. Troubleshooting and maintaining equipment while providing excellent customer service.
Field Service Technician diagnosing and repairing lift trucks for Crown Equipment Corporation. Troubleshooting, maintenance, and customer service duties in the San Antonio area.
Mechanic servicing dock and door equipment for Crown Equipment Corporation. Responsible for troubleshooting, maintenance, and repairs as a Field Service Technician in the local area.
Field Service Technician diagnosing and repairing lift trucks for Crown Equipment Corporation. Maintaining service vehicles and performing routine maintenance tasks.
Field Service Technician repairing lift trucks for Crown Equipment Corporation. Troubleshooting mechanical and electrical issues and maintaining service records while ensuring customer satisfaction.
Field Service Technician troubleshooting and repairing lift trucks for Crown Equipment Corporation. Providing maintenance support and ensuring equipment functionality in the field.
Field Service Technician providing quality technical support for electro - mechanical devices at ACIST Medical Systems. Responsible for preventive maintenance, emergency field service and installation within a specified geographical area.
Senior Product Service Engineer at Caterpillar ensuring successful performance of Large Mining Trucks. Collaborating with dealers and customers, leading problem resolution, and improving product quality and performance.