Hybrid Field Service Engineer – Diagnostic X-ray, Cath Lab

Posted last week

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About the role

  • Provide exceptional customer service by adhering to customer entitlements and setting clear expectations
  • Understand the customer's business and competitive environment; generate service revenue
  • Actively participate as a member of the regional work team; improve team processes and identify training gaps
  • Seek out opportunities to increase capability and capacity
  • Perform all administrative duties within established Philips, State, and Federal regulatory requirements
  • Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems)
  • Approximately 70% travel across the specified geography is required

Requirements

  • 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years of experience in other electromechanical industries
  • Diagnostic x-ray and/or cath lab/cardiovascular/image guided therapy equipment experience and multivendor training preferred
  • Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment
  • Associate degree in electronics or related field, or equivalent combination of education and above listed experience
  • Must be able to work flexible hours based on business needs (i.e., 2nd or 3rd shifts; weekends, on-call; mandatory extra hours)

Benefits

  • Health insurance
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement
  • Generous PTO
  • Field service and lead generation incentive bonus plans
  • On-call pay
  • Company fleet/car
  • Training and advancement opportunities

Job title

Field Service Engineer – Diagnostic X-ray, Cath Lab

Job type

Experience level

Junior

Salary

$32 - $49 per hour

Degree requirement

Associate's Degree

Tech skills

Location requirements

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