RS
RELEX SolutionsSolution Consultant, Melbourne
Solution Consultant optimizing RELEX supply chain solutions for clients. Collaborating on project delivery and customer engagement in Melbourne.
About the role
- Deliver engaging onsite clinical services solutions, education, and training.
- Guide customers in testing workarounds, clinical integration, and new functionality of solutions.
- Ensure site readiness through collaboration with local sales, service and customer project management teams.
- Lead and own the learning experience through customer consultation and collaboration with internal stakeholders.
- Provide an excellent customer experience for onsite training and customer communication.
- Provide continuous and effective communication on project status, including issues and delays, with internal teams.
- Build communication and encourage collaboration within the learning audience.
- Gain complete knowledge of relevant solutions per modality; obtain advanced proficiency in areas of specialization.
- Address and resolve a diverse scope of problems; demonstrate good judgement in identifying methods/techniques for obtaining solutions.
Requirements
- 5+ years of experience as a cardiovascular or interventional radiology Registered Radiologic Technologist
- Verification for current/active certification through the American Registry of Radiologic Technologists (ARRT)
- Advanced certification in at least one of the following: Cardiovascular Interventional Radiology (CV), Cardiac Interventional Radiology (CI), Vascular Interventional Radiology (VI), or Registered Cardiovascular Invasive Specialist (RCIS)
- Certificate or associate degree (Bachelor’s degree preferred)
- Certified Technical Trainer Plus (CTT+) is preferred
- Excellent verbal and written communication and presentation skills.
- Ability to work flexible hours (based on business needs).
Benefits
- PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
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