Data Protection & Information Security Assistant supporting compliance activities at Pharmacy2U, the UK's largest online pharmacy. Contributing to privacy governance and data protection initiatives.
Responsibilities
Support and, with experience, lead the handling of data subject rights requests
Assist in investigating, documenting, and following up on data incidents and breaches
Contribute to risk assessments, DPIAs, and Legitimate Interest Assessments
Maintain core compliance records, including RoPAs, risk and incident registers, and training logs
Support internal audits and reviews of information governance and security frameworks
Help deliver and improve staff training across e-learning, webinars, and in-person sessions
Provide privacy input on new projects to ensure privacy by design
Monitor regulatory developments and share relevant guidance with internal teams
Work collaboratively with departments across the organisation to embed good governance practices
Coordinate and minute internal governance and compliance meetings
Respond to internal and external data protection queries and maintain shared guidance resources
Support completion of the NHS Data Security and Protection Toolkit
Help keep policies and procedures up to date and aligned with regulatory expectations
Manage governance inboxes and track tasks to ensure timely responses and follow-up
Requirements
Experience in a support, administration or coordination role
Strong numerical skills and excellent attention to detail
Confident using IT systems and able to learn new tools quickly
Solid working knowledge of Microsoft Excel (intermediate level)
Excellent written and verbal communication skills
Proven ability to plan, prioritise and manage workload in fast-paced environments
Comfortable working independently while being a reliable team player
Experience working within regulatory, ethical or compliance frameworks
Understanding of UK data protection and privacy legislation (UK GDPR, DPA 2018)
Driven, proactive and committed to delivering consistently high-quality, accurate work
Benefits
Competitive contributory pension
Occupational sick pay
Long-service awards and refer-a-friend bonuses
Professional registration fees covered (GPhC, NMC, CIPD and more)
Cycle to Work and Green Car schemes (subject to eligibility)
Enhanced maternity and paternity pay
Flexible hybrid working to help balance work and home life
Private healthcare insurance at discounted rates (Aviva)
Employee Assistance Programme and in-house mental health support
Access to discounted gym memberships via Blue Light Card and benefits schemes
Regular health and wellbeing initiatives
Strong commitment to CPD, training and professional development
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