Hybrid Senior Manager, User Experience - UX Lead

Posted 2 weeks ago

Apply now

About the role

  • Senior Manager of User Experience driving design leadership and customer-focused solutions at Pfizer. Collaborating with teams to deliver rapid, accessible design outcomes utilizing AI tools.

Responsibilities

  • Execute end-to-end design process for assigned pods under Director guidance
  • Deliver medium to high-fidelity prototypes within days for critical decisions
  • Ensure 100% accessibility compliance (WCAG 2.1 AA) across all designs
  • Leads MVP design quality through detailed specifications and asset creation for ready to scale digital products
  • Coordinate with Digital Creation Centers on design handoffs and scaling requirements
  • Flex across pods based on demand, providing surge support during peak periods
  • Create responsive designs optimized for multiple platforms and devices
  • Build interactive prototypes for user testing and stakeholder reviews
  • Maintain and expand design system components ensuring consistency and reusability
  • Create comprehensive design documentation including specifications and guidelines
  • Support design tool adoption and configuration across pods
  • Track design metrics including velocity, quality, and adoption rates
  • Coordinate design reviews ensuring feedback is actionable and timely
  • Manage design asset libraries and version control
  • Build templates and starter kits accelerating design delivery
  • Ensure design files are organized for efficient collaboration
  • Train CX Leads on rapid prototyping techniques and tools
  • Create design templates and components for self-service use
  • Support Communities of Practice with design expertise and best practices
  • Mentor junior designers and provide growth opportunities
  • Document design patterns and successful approaches
  • Lead design workshops and training sessions
  • Build design evaluation criteria and review processes
  • Enable non-designers to create basic prototypes independently

Requirements

  • Bachelor's degree in Design or related field
  • 6+ years of progressive design experience with focus on digital products
  • Expert proficiency in Figma including components, variants, and auto-layout
  • Strong portfolio demonstrating system design thinking
  • Experience with accessibility standards and inclusive design
  • Proven ability to deliver under tight deadlines
  • Experience mentoring and enabling non-designers
  • Strong presentation and communication skills
  • Demonstrated 'AI-first' mindset with a proven willingness to challenge traditional design paradigms and adopt augmented workflows to radically accelerate delivery cycles
  • Ability to thrive in a fast-paced, dynamic environment while fostering collaboration and a high-performing team culture
  • Strong analytical skills with the ability to interpret data and translate insights into actionable product decisions
  • Excellent communication and storytelling skills to align diverse stakeholders around design goals and outcomes
  • Demonstrated ability to lead without authority through ambiguity and deliver high-impact solutions quickly

Benefits

  • 401(k) plan with Pfizer Matching Contributions
  • Additional Pfizer Retirement Savings Contribution
  • Paid vacation
  • Holiday and personal days
  • Paid caregiver/parental and medical leave
  • Health benefits to include medical, prescription drug, dental and vision coverage

Job title

Senior Manager, User Experience - UX Lead

Job type

Experience level

Senior

Salary

$120,800 - $201,400 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job