Senior Manager of User Experience driving design leadership and customer-focused solutions at Pfizer. Collaborating with teams to deliver rapid, accessible design outcomes utilizing AI tools.
Responsibilities
Execute end-to-end design process for assigned pods under Director guidance
Deliver medium to high-fidelity prototypes within days for critical decisions
Ensure 100% accessibility compliance (WCAG 2.1 AA) across all designs
Leads MVP design quality through detailed specifications and asset creation for ready to scale digital products
Coordinate with Digital Creation Centers on design handoffs and scaling requirements
Flex across pods based on demand, providing surge support during peak periods
Create responsive designs optimized for multiple platforms and devices
Build interactive prototypes for user testing and stakeholder reviews
Maintain and expand design system components ensuring consistency and reusability
Create comprehensive design documentation including specifications and guidelines
Support design tool adoption and configuration across pods
Track design metrics including velocity, quality, and adoption rates
Coordinate design reviews ensuring feedback is actionable and timely
Manage design asset libraries and version control
Build templates and starter kits accelerating design delivery
Ensure design files are organized for efficient collaboration
Train CX Leads on rapid prototyping techniques and tools
Create design templates and components for self-service use
Support Communities of Practice with design expertise and best practices
Mentor junior designers and provide growth opportunities
Document design patterns and successful approaches
Lead design workshops and training sessions
Build design evaluation criteria and review processes
Enable non-designers to create basic prototypes independently
Requirements
Bachelor's degree in Design or related field
6+ years of progressive design experience with focus on digital products
Expert proficiency in Figma including components, variants, and auto-layout
Strong portfolio demonstrating system design thinking
Experience with accessibility standards and inclusive design
Proven ability to deliver under tight deadlines
Experience mentoring and enabling non-designers
Strong presentation and communication skills
Demonstrated 'AI-first' mindset with a proven willingness to challenge traditional design paradigms and adopt augmented workflows to radically accelerate delivery cycles
Ability to thrive in a fast-paced, dynamic environment while fostering collaboration and a high-performing team culture
Strong analytical skills with the ability to interpret data and translate insights into actionable product decisions
Excellent communication and storytelling skills to align diverse stakeholders around design goals and outcomes
Demonstrated ability to lead without authority through ambiguity and deliver high-impact solutions quickly
Benefits
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits to include medical, prescription drug, dental and vision coverage
Principal Product Designer on Perk’s Core AI team shaping trustworthy AI integration across products. Collaborating with cross - functional teams to deliver high - quality user experiences in AI - powered solutions.
UX Designer to enhance user experiences in Credit Cards design team. Collaborating with stakeholders and delivering designs using prototyping software in hybrid working environment.
CRO Manager responsible for enhancing customer journeys and conversion rates at proSenio GmbH. Focusing on data - driven improvements and collaboration across teams in a hybrid environment.
Design Manager at BAM, responsible for managing all design aspects from tender to completion in the Scottish Region. Leading design teams to ensure project goals are met through effective coordination.
Lead UX Designer spearheading Mixed Reality reimagining of sports franchise at Soul Assembly. Elevate game experiences through innovative design and mentor the Game Design team.
UI/UX Artist collaborating with design and engineering teams to create engaging interfaces for a sports franchise. Contributing to high - fidelity prototypes and polished player - facing UI experiences in Mixed Reality.
Client Experience Designer improving client services through innovative digital solutions in banking. Overseeing benefits, collaborating cross - functionally within the organization.
Product Designer crafting user experiences at the intersection of fintech and global payments. Collaborating across teams to innovate and enhance the user journey on the platform.
Lead Product Designer developing customer growth initiatives for Trainline’s rail services. Collaborating with cross - functional teams to enhance customer engagement and value propositions.