Area Manager role at Hemfrid in Gothenburg focusing on staff management and customer satisfaction. Responsible for achieving great experiences for both employees and customers daily.
About the role
- Senior Manager in Affordability Analytics at Pfizer working on data-driven insights for patient services programs. Collaborating with analytics and functional leads for impactful patient service strategies.
Responsibilities
- Support the delivery of data driven-insights & solutions for patient services programs
- Partner with functional leads for Pfizer’s Business Analytics community, Pfizer Business Technology, Specialty Pharmacy Providers (SPP) center of excellence, and external SPP customers, legal, and compliance to develop and implement models, insights, and data products
- Perform sophisticated syntheses across multiple insight sources to deliver impactful and relevant patient services strategy recommendations
- Identify KPIs to monitor and diagnose program performance and operational execution, across the patient journey
- Maintain data governance standards to ensure consistency and clarity in program metrics / business rule implementation over time
- Work within a high-performing team of insights professionals, responsible for delivering integrated insights, program measurement analytics, reporting, and launch support
- Monitor and manage research and analytics program budgets, identifying opportunities for cost savings, and ensuring financial compliance
Requirements
- Bachelor’s degree required
- Master of Science strongly preferred in a quantitative or engineering discipline
- 6+ years’ experience in Biopharma, analytics, strategic consulting, business, or related area
- 2+ years of hands-on coding experience in SQL or other data analytics tools in life sciences (e.g., Python, R, SAS)
- Experience with the pharma ecosystem and datasets including physician-level prescribing, institutional sales data, payer-prescriber-level data, formulary data, Rebates, Symphony claims, Copay claims
- Prior experience with patient services programs, including specific programmatic components, spanning: Affordability Programs (e.g., Copay, eVoucher), Field Access Support, Hub / Prior Authorization Support, Pharmacy / Distribution Workflows (i.e., retail, specialty pharmacy, and buy-and-bill)
- Demonstrated success in a highly fast-paced setting
- Ability to execute business direction, priorities, and action plans
- Demonstrated analytical capabilities and critical thinking skills
- Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders
- Strong customer service orientation
- Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact
- Commitment to receiving development and coaching from leadership
Benefits
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental and vision coverage
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