Responsable de Missions Audit clé dans l'audit légal et contractuel chez Exco Socodec. Supervisant les équipes et assurant la qualité des travaux, avec un portefeuille diversifié de clients.
About the role
- IT Service Manager overseeing IT service processes and customer relations for digital transformation. Collaborating with sales and engineering, driving quality and availability of services in the region.
Responsibilities
- You are the primary point of contact for our Service Management customers for technical and organizational questions concerning our IT services
- Analyze and optimize service processes to ensure the quality and availability of our offerings and support the continuous development of our service portfolio
- Create reports and analyses to derive operational and strategic measures and conduct regular service review meetings with our customers
- Work closely with sales and technical/engineering teams to continuously improve services and ensure smooth communication with the customer
Requirements
- University degree in an IT-related field or equivalent professional experience in an IT environment
- Several years of experience with IT service processes is an advantage
- Strong service orientation, excellent communication skills, and a solution-focused mindset
- Broad IT expertise and a good understanding of operational contexts and business processes
- Strong teamwork skills and social competence in dealing with customers and external partners
- Confident demeanor, assertiveness, and enjoyment working with customers
Benefits
- Permanent employment contract with a medium-sized company of around 100 employees
- Numerous benefits such as remote working options
- JobRad bike leasing (company bike leasing)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Task Order, Warranty and Repair Manager for Leidos managing CHS - 6 contract operations. Leading relationships and strategies for warranty and repair services with the U.S. Army.
Assistant Manager in Finance Data & Analytics Office managing data strategy alignment and operational demands. Collaborating across teams to implement change and improve customer outcomes.
Corporate Senior Quality Manager overseeing quality management systems, compliance, and continuous improvement across multiple business units. Driving quality culture and risk management initiatives in a regulated environment.
Manager Tender Desk leading the tender function for iBabs, ensuring successful participation in bids. Coordinating with various departments to enhance tender documentation quality and win ratios.
Senior Manager for Care Center Workforce Management at Truist leading strategy and governance. Overseeing performance and enhancing client experience at scale across various locations.
Administrative Services Manager providing support to the SOF AT&L Program Executive Office for Maritime. Managing program execution, documentation, meetings, and communications at MacDill AFB, FL.
Manager, Decision Science leveraging data expertise and statistical principles at Travelers. Driving business strategies through actionable insights and relationship building across departments.
Renewals Manager responsible for managing contract renewals and expansions at Kong. Contributing to the revenue growth in the Asia Pacific region.
Case Manager responsible for interdisciplinary coordination of patient care at PAM Health. Working collaboratively with the team to ensure effective care management and discharge planning.