Payroll Implementation Specialist managing payroll solution setups and client support within HRIS platform for Asure Software. Ensuring accurate compliance and delivery with a focus on customer satisfaction.
About the role
- Lead end-to-end implementation projects for SMB and mid-market customers across Travel and Spend product suite at Perk. Act as a trusted partner ensuring seamless onboarding experience.
Responsibilities
- Lead end-to-end implementation and onboarding projects, from initiation through go-live and handover, ensuring alignment with customer requirements, timelines, and success criteria.
- Act as the primary point of contact for customers during implementation, maintaining clear, proactive communication and managing expectations throughout the project lifecycle.
- Gather, analyze, and translate customer business requirements into actionable configurations and implementation plans, advising on best practices.
- Configure the Travel & Spend solution, including policies, workflows, standard per diems, and other core settings.
- Drive rapid activation and adoption, enabling early travel bookings and expense activity.
- Coordinate and align stakeholders across finance, travel, HR, IT, and external project managers or partners.
- Set up, test, and troubleshoot plug-and-play ERP integrations (e.g. Spend export files, DATEV, Xero).
- Configure and support SSO, HRIS, and SCIM integrations.
- Identify and mitigate risks, proactively addressing potential challenges to minimize impact on timelines and deliverables.
- Develop and deliver training sessions for end users and customer administrators to ensure a smooth transition and long-term success.
- Ensure rigorous testing and quality assurance to validate functionality, performance, and reliability.
- Deliver a consistently exceptional customer experience throughout the onboarding journey.
Requirements
- Proven experience leading software implementation or onboarding projects, ideally in a SaaS environment.
- Strong project management skills, with an organized, structured, and analytical approach to work.
- Solid financial and process understanding, particularly related to expense management, travel, or adjacent finance workflows.
- Technical acumen and hands-on experience supporting integrations (ERP, SSO, HRIS, SCIM or similar).
- Excellent communication, stakeholder management, and problem-solving skills, with the ability to adapt your style to different audiences.
- A solution-oriented, customer-first mindset and a passion for overcoming challenges.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple implementations in parallel.
- Fluency in German and English (written and spoken); additional languages are a plus.
- Experience with Financial or Travel SaaS products is a strong advantage.
- Formal project management training or certification (e.g. PMP) is a plus.
Benefits
- Choose between gym membership (Urban Sports Club) or public transportation ticket (BVG)
- Generous annual leave (30 days)
- Receive competitive compensation and equity ownership in Perk
- Rest and recharge with our generous allocation of vacation days plus public holidays
- Join our unforgettable Perk events, including our spectacular annual summer party
- Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
- Make your money go further with our flexible compensation plan
- Focus on your family with 17 weeks’ paid parental leave during your child’s first year
- Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
- Broaden your horizons with up to 20 "Work from Anywhere" days per year
- Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
- Let us help you move to one of our hubs with relocation support
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Payroll Implementation Specialist managing the setup and deployment of payroll solutions within our HRIS platform. Collaborating with clients to ensure accurate payroll processing and compliance.
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