Pepperstone is an online Forex and CFD Broker providing traders across the globe with cutting-edge technology to trade the world’s markets.
We are driven to provide traders with low-cost pricing across all our instruments including FX, CFDs, Cryptocurrencies and Commodities.
Pepperstone is an ASIC, FCA, SCB, CMA, SCB, BaFin and DFSA regulated broker.
Please refer to www.pepperstonegroup.com for more information about our companies.
This information isn’t intended for distribution to/use by any person in any country where such distribution/use would be contrary to local laws.
As a team we're about learning, growing and innovating together.
We’re a place for the creative, for the driven, for the nimble, and for those who want to do things differently.
To discover more about our team and current opportunities, visit Pepperstonecareers.com.

Pepperstone

Browse and apply for open jobs at Pepperstone.

product-manager

Pepperstone is a leading Australian Contracts for Difference (CFD) trading company that enables clients to trade in various financial markets, including forex, commodities, indices, and cryptocurrencies. Known for offering tight spreads and low fees, Pepperstone provides advanced trading platforms such as MetaTrader 4, MetaTrader 5, and cTrader for efficient trade execution. The company leverages deep liquidity from multiple Tier 1 banks and financial institutions to offer competitive pricing and fast execution. Pepperstone is recognized for its value for money, trade execution, and customer support, catering to traders in over 160 countries. It emphasizes risk management, offering educational resources like trading guides and webinars to help traders make informed decisions. Regulated by the Australian Securities and Investments Commission, Pepperstone supports both retail and professional traders, including high-volume active traders through its Pepperstone Pro and Active Trader programs.

Pepperstone is an online Forex and CFD Broker providing traders across the globe with cutting-edge technology to trade the world’s markets. We are driven to provide traders with low-cost pricing across all our instruments including FX, CFDs, Cryptocurrencies and Commodities.

Pepperstone is an ASIC, FCA, SCB, CMA, SCB, BaFin and DFSA regulated broker. Please refer to www.pepperstonegroup.com for more information about our companies. This information isn’t intended for distribution to/use by any person in any country where such distribution/use would be contrary to local laws. 

As a team we're about learning, growing and innovating together. We’re a place for the creative, for the driven, for the nimble, and for those who want to do things differently. To discover more about our team and current opportunities, visit Pepperstonecareers.com.

• Enhance the end-to-end client trading experience, ensuring it is seamless and optimized for conversion, retention, and engagement.
• Collaborate with the Head of Product and a growing team on client experience initiatives.
• Manage the backlog, lead agile ceremonies, and collaborate with design and engineering teams.
• Leverage insights, customer journey mapping, and data analysis to enhance our mobile app and web trading platforms.
• Ensure products and journeys meet client needs, reduce friction, and drive high levels of satisfaction and trust.
• Manage and prioritise the product backlog across mobile, web, and supporting platforms.
• Translate business goals and client needs into clear requirements, user stories, and acceptance criteria.
• Partner with design and research teams to map end-to-end customer journeys and identify pain points.
• Use analytics, client feedback, and market research to identify opportunities and measure feature performance.
• Work side-by-side with engineering during the development cycle to clarify requirements and ensure quality standards are met.
• Support initiatives to enhance client engagement through tailored experiences and analytics-driven insights.
• Define and track KPIs for new features and releases, ensuring they deliver measurable impact on client experience.

Product Manager – Trading Platforms

Product Manager in Trading Platforms enhancing seamless client trading experience at global FinTech. Collaborating with teams to optimize platforms and ensure high satisfaction levels.

operations

• Assist in the processing of deposits and withdrawals
• Provide prompt and precise responses to internal staff and client email inquiries
• Efficiently complete tasks within designated time frames while upholding a high degree of accuracy
• Recognize the significance of the Payment Operations function in enhancing the client experience
• Lend support to the wider finance team as needed
• Daily manual funding methods are allocated to clients’ accounts within a timely manner
• Process all withdrawals within the day and ensure clients are informed once completed
• Liaise with banks and third-party payment providers as required
• Monitor and respond to client enquiries ensuring clients are responded to in an accurate and timely manner via Salesforce
• General transaction monitoring from an AML perspective
• Perform checks on withdrawals prior to processing, including AML, fraud and license jurisdiction based on guidance from the Compliance Team
• Monitor fraudulent transactions and take action on client’s accounts and transactions as per compliance policy

Junior Payment Operations Officer

Junior Payment Operations Officer managing client deposits and withdrawals at Pepperstone. Collaborating with the finance team to enhance the client experience in payment operations.

business-analyst

• Support Agile teams in delivering high-quality business solutions for key stakeholders within Pepperstone. 
• Engage with stakeholders, users, vendors, and subject matter experts to identify, develop, document, and validate detailed requirements (user stories, acceptance criteria, process maps, data models), demonstrating Agile behaviours across our client onboarding lifecycle, from sign-up to first trade. 
• Provide ongoing reporting and updates to both business and technical stakeholders regarding requirements and proposed solutions. 
• Consult with the business and product managers to shape the product backlog, using Agile practices to prioritise based on business value. 
• Collaborate with product managers and initiative owners to support the development of business cases. 
• Provide multi-disciplinary teams with clarity on epics, user stories, business-driven acceptance criteria, and test cases. 
• Assist with the elaboration of user stories and requirements, supporting team members as needed. 
• Proactively support the uplift of Agile practices and foster a culture of continual improvement. 
• Assist with the planning of demos and product/system testing. 
• Participate in and facilitate (where required) relevant Agile ceremonies and rituals: Backlog Refinement, Daily Stand-up, Iteration/Release Planning, Showcases/Sprint Review, Retrospectives, Workshops, etc. 
• Participate in the creation of low or high-fidelity prototypes. 
• Support testing and validation of Salesforce features, including UAT and regression testing. 
• Stay informed on Salesforce platform updates and assess their impact on business processes.

Senior Business Analyst – Salesforce

Senior Business Analyst (Salesforce) enabling high-quality business solutions for Pepperstone. Supporting Agile teams and empowering stakeholders to make informed decisions.

Pepperstone is an online Forex and CFD Broker providing traders across the globe with cutting-edge technology to trade the world’s markets. We are driven to provide traders with low-cost pricing across all our instruments including FX, CFDs, Cryptocurrencies and Commodities. Pepperstone is an ASIC, FCA, SCB, CMA, SCB, BaFin and DFSA regulated broker. Please refer to www.pepperstonegroup.com for more information about our companies. This information isn’t intended for distribution to/use by any person in any country where such distribution/use would be contrary to local laws. As a team we're about learning, growing and innovating together. We’re a place for the creative, for the driven, for the nimble, and for those who want to do things differently. To discover more about our team and current opportunities, visit Pepperstonecareers.com.

Pepperstone

About the company

Open jobs

27 jobs found

Product Manager – Trading Platforms

Pepperstone

Junior Payment Operations Officer

Pepperstone

Senior Business Analyst – Salesforce

Pepperstone