Strategic Distribution and Growth Lead at Zurich Canada focusing on broker and customer partnerships while supporting market expansion. Analyzing risks and enhancing client engagement for business growth.
About the role
- Manager of Underwriting for group insurance products overseeing underwriting processes and team management. Ensuring compliance and collaboration with stakeholders for optimal performance.
Responsibilities
- Oversee the underwriting process for group benefits products, such as group health, life, disability, and other related coverages.
- Ensure that all applications are evaluated and analyzed using underwriting guidelines, policies, and principles to ensure profitability and competitiveness of the block as a whole
- Work with team to evaluate the risk associated with group insurance applications.
- Review and analyze group data, claims history, medical information, and other relevant factors to determine appropriate coverage levels and premium rates.
- Collaborate with carriers to set competitive and sustainable premium rates for group benefit plans based on the underwriting assessments and risk analysis.
- Drive continuous process improvement initiatives within the underwriting group to enhance operational efficiency, accuracy, and customer experience.
- Work with the VP, Underwriting, Group Solutions to set team goals and objectives to align with the Underwriting department
- Collaborate with sales and account management teams to provide underwriting support during client presentations and meetings; address inquiries from clients, brokers, and other stakeholders regarding underwriting decisions and processes
- Utilize data analytics and reporting tools to monitor underwriting performance, trends, and key metrics.
- Generate reports for senior management and other stakeholders to inform strategic decision-making
- Hold team accountable to deliver on objectives by meeting or exceeding individual goals
- Stay updated on industry trends, regulatory changes, and emerging risks in the group insurance space
- Conduct regular training sessions for the Underwriting team on product knowledge and industry expertise to support their development, performance and career progression
Requirements
- 7+ years relevant experience in Underwriting
- Proven understanding group benefits underwriting, with a track record of progressively increasing responsibilities
- Strong leadership and team management skills, with the ability to motivate and develop a team of underwriters
- In-depth knowledge of group insurance products, underwriting principles, and risk assessment
- Familiarity with insurance regulations and compliance requirements specific to group benefits
- Excellent problem solving, mathematical and analytical skills
- Excellent communication and interpersonal skills to collaborate with cross-functional teams, clients, and brokers
- Strong conflict resolution ability; experience dealing with escalation processes & procedures
- Proficiency with underwriting software, data analysis tools, and Microsoft Office suite
- CEBS or GBA an asset
Benefits
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
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