Underwriting Service Specialist managing processing and evaluation of surety applications for Zurich clients. Collaborating with underwriters and providing customer support in the banking and insurance sector.
ZI
Hybrid Strategic Distribution & Growth Lead – Market Strategy, Underwriting
Posted 14 hours ago
About the role
- Strategic Distribution and Growth Lead at Zurich Canada focusing on broker and customer partnerships while supporting market expansion. Analyzing risks and enhancing client engagement for business growth.
Responsibilities
- Build and maintain strong relationships with brokers, agents, and customers to drive business retention and acquisition
- Participate in sales team meetings and represent Zurich at industry events as needed
- Conduct market and competitor research to understand industry trends and emerging risks
- Lead the development and implementation of client engagement plans
- Analyze existing client portfolios, claims data, and product performance to identify growth opportunities
- Actively participate in risk selection, pricing, and deal structuring discussions
- Participate in underwriting and analyzing new and renewal business independently within delegated authority levels
- Collaborate closely with underwriting, claims, and product teams to deliver tailored, innovative solutions and outstanding client service
- Support the Underwriting team and manage underwriting submissions and annual reviews
- Support claims teams with coverage expertise and issue resolution
Requirements
- High School Diploma or equivalent and 7 or more years of experience in Underwriting or Market Facing roles
- Proficient with Microsoft Office
- Experience mentoring, coaching, or leading technical peers
- Proven expertise in underwriting highly complex risks
- Relevant education or professional experience in specialized lines (Surety, Financial Lines, Cyber, Construction)
- Ability to develop and maintain strong business relationships
- Demonstrated negotiation, problem-solving, and decision-making skills
Benefits
- Comprehensive health/benefits plan with varying levels of coverage
- Minimum of four weeks of vacation per year
- Four personal days per year
- Access to a comprehensive range of training and development opportunities
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