Underwriting Consultant managing large accounts and determining acceptability of risk within CNA's Middle Market sector. Requires 3+ years of underwriting experience and expertise in commercial property and casualty insurance.
About the role
- Manager of Underwriting overseeing training and performance of Underwriters for residential mortgages. Ensuring adherence to guidelines and maintaining loan quality while promoting team cooperation.
Responsibilities
- Responsible for the management and development of the underwriters
- Supervises daily activity of the Underwriters to ensure SLA are met or exceeded
- Responsible to ensure the proper training of the Underwriters on the LOS, AUS, regulatory and compliance policies
- Develops or utilizes system reports to effectively monitor and manage individual underwriter productivity
- Conducts the review of files requiring a second look at established by New Penn policies
- Maintains and cultivates an effective working relationship with internal and external customers
- Effectively communicates all decisions and any required conditions to the broker, Account Manager, Territory Manager and or Sales Manager
- Responds to all inquiries in a timely manner as established by company SLA’s
- Carries out management responsibilities in accordance with New Penn policies and applicable state laws
- Organizes and facilitates regular department meetings
- Constantly evaluates the processes for improvement opportunities
- Provides feedback to the other department Team Leads and the Operations Manager
- Develops and/or works with the training resources to develop training programs
Requirements
- 6-8 years residential mortgage underwriting experience with recent exposure in both government and agency originations
- Requires a minimum of three (3) years’ Team Lead, Supervisor or Management experience.
- Knowledge of loan regulatory guidelines
- Operational knowledge of wholesale residential lending, including production and support functions
- Professional written, verbal and interpersonal communication skills
- Proficient at running, reading and interpreting AUS results including DU/LP and TOTAL Scorecard
- Working knowledge of RESPA 2010, HMDA, MDIA and Appraisal Independence Requirements (AIR)
- Demonstrated leadership qualities
- Knowledge of FHA/VA regulations as well as FNMA/FHLMC and investor underwriting guidelines
- Maintain working knowledge of all New Penn loan programs
- Working knowledge of lending compliance and regulations
- Ability to identify and resolve problems in a timely manner.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) programs
- Strong organizational skills
- Effective written and verbal communication skills
- Natural collaborative approach to decision-making
- Clear understanding of the implications of customer service
- Effective decision-making, customer service, sales, customer support and problem-solving skills
- Strong attention to detail and accuracy
- Strong organizational and time management skills
- Ability to multi-task and work in a deadline driven environment.
- Ability to work effectively in a team environment.
- Expert level underwriting skills as it relates to title, income, credit reports and collateral.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave
- Pet insurance
- Adoption Assistance
- Tuition reimbursement
- Employee Loan Program
- Newrez Employee Emergency and Disaster Fund
- 1 Volunteer Time Off (VTO) day
- Employee Matching Gifts Program
- Newrez Grants Program
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