Structural Engineer designing and analyzing steel connections to enhance project delivery at Apex Structural Engineering. Collaborating on structural design and ensuring timely execution of engineering tasks.
About the role
- Team Lead Project Manager guiding a team to optimize client relationships for a fintech startup supporting entrepreneurs financially. Responsible for team management and process optimization.
Responsibilities
- Supervise and coach a team of Project Managers (PrMs) dedicated to different portfolios of accounting firms located across various regions in France
- Ensure each PrM has the resources needed to achieve their individual objectives and contribute to the overall goals co-created with Sales
- Define and implement a global client relationship management strategy for accounting firms, adapted by firm typology to support deployment
- Ensure smooth and effective communication between the PrM team and other departments, particularly the Account Executive — Accounting Firms team
- Serve as the primary point of contact for client escalations and ensure rapid issue resolution
- Identify process optimization opportunities within the PrM team with support from our Ops team
- Implement improvements to increase operational efficiency and customer satisfaction
- Provide ongoing training to PrMs to strengthen their client relationship management skills and sector knowledge
- Encourage professional development within the team
- Establish reporting mechanisms to track individual and collective team performance and share results with other teams
- Use data to make informed decisions and adjust strategies as needed
Requirements
- Speak English (level will be assessed and is valued depending on the department you apply to)
- Enjoy working in a constantly changing environment
- Make collaboration a priority within your team and with other stakeholders
- Have sufficient perspective to prioritize high business-impact actions in your daily work
- Have 2+ years of team management experience, including managing remote teams
- Enjoy working with technology
- Possess sharp critical and analytical thinking and strong interpersonal skills. Energetic and persuasive, you enjoy challenges and are results-oriented.
Benefits
- A top-tier health insurance plan (Alan Blue and Alan Mind)
- Meal vouchers (Swile card)
- Between 6 and 12 additional RTT days (reduction of working time) on top of 5 weeks of paid leave
- The opportunity to improve your English through Busuu
- A dedicated monthly allowance for all our Pennylaners to support working from home or in a coworking space
- Easy access to our offices, located a few minutes from Saint-Lazare in the heart of Paris
- An allocation of BSPCE (employee share warrants/equity)
- Access to 8,000 gyms across France and over 300 wellness activities via our partner Gymlib
- A Mac
- We regularly practice sports together and make a point of gathering for company events such as Tech Days (which bring remote Pennylaners together every 3 months) and our annual company seminar, both of which foster strong team cohesion.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Structural Engineer designing and analyzing steel connections at Apex Structural Engineering. Focus on innovative projects with a collaborative team in a hybrid work environment.
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