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PV
Hybrid Residential Sales Consultant
Posted 3 months ago
About the role
- Residential Sales Consultant responsible for in-home sales of Pella windows and doors. Focused on understanding customer needs and maximizing earning potential through effective sales and support.
Responsibilities
- The Residential Sales Consultant is responsible for selling Pella windows and doors directly to homeowners for replacement projects.
- Through in-home sales appointments and following a structured selling process the consultant will understand the customer’s wants and needs and translate our product offerings to match.
- The consultant will strive for first-time close and will deliver effective follow-up as needed to close the rest.
- It is expected that all Residential Sales Consultants will proactively create self-generated leads such as new referrals through customer relationship networking to drive sales goals and maximize earning potential.
- Achieving individual sales and customer satisfaction goals and objectives.
- Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
- Striving to close the sale during all customer interactions.
- Ensuring quotes and orders are accurate following company sales process.
- Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
- Be available for customer appointments during evenings and weekends, in addition to weekday hours.
- Maintaining an exceptional level of expertise in products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
- Conducting after-sales follow-up with customers and developing lead and referral generation.
- Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
- Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
Requirements
- Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience.
- Individual’s motor vehicle record must also comply with company requirements.
- Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
- Ability to read and analyze documents related to contracts and work documents.
- Ability to write reports and business correspondence.
- Ability to verbally present information and respond to questions from customers, managers, and the general public.
Benefits
- Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.
- Competitive salary
- Paid time off
- Professional development opportunities
- Health insurance
- Retirement plans
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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