Senior IT Engineer taking ownership of complex issues and mentoring junior engineers at a hybrid role in Edinburgh. Engaging with clients and ensuring IT systems security and reliability.
About the role
- Helpdesk Assistant Intern at Pelico ensuring seamless IT operations and support for employees. Engaging in IT system administration, security compliance, and DevOps-related tasks.
Responsibilities
- Provide responsive IT support for employees, resolving technical issues efficiently
- Manage user accounts, access, and permissions across Google Workspace, Microsoft 365, Slack, Linear, Teamviewer, Keeper, OpsGenie, Notion and other tools
- Set up, format, and reinstall OS on Mac and PC devices
- Administer servers, storage, and firewalls (PfSense) to maintain stable IT operations
- Assist in updating and managing Docker containers
Requirements
- Managing IT infrastructure, MDM tools, and SaaS applications
- Providing IT support across multiple operating systems (Mac, Windows, Linux)
- Understanding IT security policies and implementation guidelines
- Supporting Docker applications and Linux server administration
- Creating and maintaining IT procedures in Notion
Benefits
- remote flexibility while autonomous
- 1 paid leave/month worked
- Any additional days related to graduation (presentation, oral, rattrapage)
- 50% meal allowance: 10€/day worked (Swile card)
- 100% public transportation or equivalent in sustainable mobility package
- Afterwork every quarter
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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