Compliance Manager at TD Bank overseeing regulatory compliance for Digital Banking and vendor oversight. Leading compliance monitoring and providing guidance on regulatory requirements with a focus on consumer banking.
About the role
- Specialist in Audit and Quality leading audits and ensuring compliance with ISO standards for Pearson Education. Collaborating with stakeholders to drive continual improvement in business processes and quality.
Responsibilities
- Lead and deliver audits (including planning, execution, reporting and action management) in accordance with our audit processes and to the highest quality and ensuring audits add value to processes.
- Analyse audit findings and identify good practice and areas for business process improvement.
- Drive continual improvement by recommending and promoting practical and cost effective actions for improving business processes and monitoring and supporting to ensure the successful completion of action plans.
- Ensure that own team’s processes are fit for purpose, customer-focused, aligned with business objectives, and compliant with Pearson policies, regulatory requirements, and ISO certifications.
- Participate in team audit standardisation activities and manage departmental documentation.
- Support in the development and implementation of processes, policies and procedures, as a result of reviews of current business practices.
- Communicate effectively - liaise with colleagues, customers, senior managers, and external stakeholders, both verbally and in writing.
- Support management reviews - gather and present information to support business certifications and management review.
- Liaising with external stakeholders in connection with the role.
- Promote audit awareness - help deliver programmes that raise understanding of the audit function across the business.
- Work flexibly – support other compliance-related activities as well as broader business improvement activities, including assisting with appeals cases during peak periods.
Requirements
- Knowledge and experience of auditing against ISO standards including ISO9001, ISO27001, ISO22301 or equivalent audit/quality assurance experience.
- Background in regulatory environments.
- Strong analytical skills.
- Excellent oral and written communication skills and the ability to deal effectively and professionally with colleagues at all levels and external agencies.
- Outstanding time management skills.
- Excellent organisational ability.
Benefits
- Hybrid working, with some travel to London office and other Pearson sites or suppliers.
- Flexibility as required to meet business needs.
- 37.5 hours per week required with opportunities for overtime.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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