Specialist for Audit and Quality at Pearson ensuring compliance with ISO standards and driving process improvements by leading audits.
Responsibilities
Lead and deliver audits (including planning, execution, reporting and action management) in accordance with our audit processes and to the highest quality and ensuring audits add value to processes
Analyse audit findings and identifying good practice and areas for business process improvement
Drive continual improvement by recommending and promoting practical and cost effective actions for improving business processes and monitoring and supporting to ensure the successful completion of action plans
Ensure that own team’s processes are fit for purpose, customer-focused, aligned with business objectives, and compliant with Pearson policies, regulatory requirements, and ISO certifications
Participate in team audit standardisation activities and manage departmental documentation
Support in the development and implementation of processes, policies and procedures, as a result of reviews of current business practices
Communicate effectively - liaise with colleagues, customers, senior managers, and external stakeholders, both verbally and in writing
Support management reviews - gather and present information to support business certifications and management review
Liaising with external stakeholders in connection with the role
Promote audit awareness - help deliver programmes that raise understanding of the audit function across the business
Work flexibly – support other compliance related activities as well as broader business improvement activities, including assisting with Appeals cases during peak periods
Requirements
Knowledge and experience of auditing against ISO standards including ISO9001, ISO27001, ISO22301 or equivalent audit/quality assurance experience
Background in regulatory environments
Strong analytical skills
Excellent oral and written communication skills and the ability to deal effectively and professionally with colleagues at all levels and external agencies
Outstanding time management skills
Excellent organisational ability
Benefits
25 Days annual leave (increasing by 1 day with every year of continuous service up to 30 days); annual leave trading, +/- 5 days Annual Bonus
Private Pension plan scheme where we pay in double what you contribute, up to 16% depending on your age
Private medical and dental care insurance options, plus free eye tests
Stock/share purchase options
Maternity, paternity, and family care leave as well as flexible working policies
An employee wellbeing assistance programme
Cycle to work program, volunteering days, gym membership concessions in selected office locations, along with retail and leisure discounts
Job title
Audit and Quality Specialist – Compliance, Delivery
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