Forward Deployed Engineer at Atrix collaborating with pharma teams to create AI-driven medical solutions. Leading implementations, prototyping, and ensuring AI trust and accuracy in workflows.
Responsibilities
Configure Atrix templates, pipelines, and AI workflows to match complex scientific and medical processes
Set up and validate customer-approved data sources
Ensure accuracy, reliability, and trust in AI-generated outputs
Drive the full implementation lifecycle: onboarding → configuration → validation → go-live → iteration
Lead weekly customer calls and serve as the primary technical point of contact
Build quick prototypes and workflow experiments for GTM initiatives
Translate customer needs into clear product requirements
Triage bugs, uncover feature gaps, and partner with engineering to implement fixes or enhancements
Shape product roadmap with insights drawn from real-world usage
Own business-sense QA and accuracy validation for customer deployments
Identify risk, propose guardrails, and define scalable validation processes
Enable AI evals to ensure high trust and quality of all workflows
Create internal SOPs for deployment, QA, template configuration, and customer onboarding
Own 3–5 enterprise accounts end-to-end within 6 months
Identify patterns across accounts and surface scalable templates or product opportunities
Become a trusted technical advisor to medical, clinical, and commercial stakeholders
Requirements
2–5 years in forward deployed engineering, software engineering, solutions engineering, technical consulting, ML implementation, data engineering, or adjacent roles
CS degree is required if non-software engineering role held in past.
Strong Python experience; comfortable doing light FE work in React/TS
Ability to write evals and optimize Ai-driven workflows.
Ability to translate complex technical ideas to a smart, non-technical scientific audience
Experience working with LLMs, prompt engineering, or AI-native tools (e.g., Claude code, Cursor)
Obsession with accuracy, reliability, and the details that matter in high-stakes workflows
Thrives in customer-facing environments and enjoys owning outcomes, not just tasks
Startup experience strongly preferred
Benefits
Health & wellness support – Stipend + medical (vision, dental, health) insurance coverage
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