Head of Community at Manta Cares leading efforts to support and engage cancer patients and care-partners. Focused on community building and partnership development with nonprofits regarding cancer advocacy.
Responsibilities
Build, nurture, and grow cancer patient and care-partner community across all channels
Design, test, and implement engagement strategies that foster connection among cancer patients and care-partners
Analyze the community support funnel to identify opportunities for improvement and future Manta Care’s product development
Monitor and respond to requests coming through our website and app
Provide technical support to community members using Manta's digital tools
Develop and maintain relationships with non-profits, foundations, and patient-advocacy groups
Enable partners to co-market the Manta platform
Attend and facilitate patient-focused events
Drive strategic initiatives that enhance direct interaction with the patient community
Create, implement, and expand patient support programs
Track program impact through qualitative and quantitative measures
Requirements
5-8 years of professional experience
Proven track record of designing, managing and scaling customer facing programs
Background in relationship building and partnership development
MBA education
Prior early stage startup experience (ideally seed/series A)
Experience in patient advocacy and partnering with non profits
Personal connection to cancer as a patient, survivor or care-partner
Benefits
Unlimited paid time off
Comprehensive medical, dental, and vision insurance
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