Office Administrator managing administrative tasks for Honolulu Business Unit. Ensuring a productive work environment and serving as primary contact for administrative coordination.
About the role
- Service Desk Support Administrator promoting technology adoption for district jobsites at PCL Construction. Collaborating with teams to enhance efficiencies and support technology implementations.
Responsibilities
- Promote the adoption of technology solutions at district jobsites including deployment, ongoing support, and training
- Passionate about being engaged in adoption of new processes and emerging technologies that enhance efficiencies
- Actively seeks out issues, problems, and opportunities, and creates solutions
- Work with operational project teams to identify innovations, challenges, issues and solutions
- Build working relationships with project and district teams
- Provides implementation support on corporate and regional initiatives
- Jobsite setup and maintenance for various technologies and infrastructure, including remote support
- Administers and monitors district office and construction sites server resources and technology solutions to ensure optimal operation and respond to issues
- Plans, creates and delivers technical training and other knowledge resources
- Resolve user-reported problems through timely logging of issues, resolution to problems, following the companies’ procedures and policies
- Assists other team members with technical issues
Requirements
- High school diploma or equivalent required
- Bachelor’s or Associate’s degree in computer technology or a related discipline
- 5 years of progressive experience in a related field
- Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely
- Intermediate problem-solving and troubleshooting skills
- Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks
- Results-oriented and able to drive deadlines
- Knowledge of change management methodologies an asset
- Ability to establish and maintain effective stakeholder relationships
- Intermediate understanding of networking standards
- Must be able to lift over 40 lbs. as part of regular job duties
- Position involves up to 25% travel within the district/country
Benefits
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- 401(k) with company match
- Industry-leading medical, dental and vision benefits
- Prescription drug coverage and telemedicine services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- HSA or FSA for healthcare, dependent care and transportation
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL’s College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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